tonyv

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Everything posted by tonyv

  1. I believe I spoke with you on the phone earlier today. You had made some mention about this sizing concern and I guess I didn't fully pick up on it. I assume you pulled these numbers from our website? We do make a container to hold canopies larger than a 249. The 249 Reserve size is the largest for our I-7N series of containers (The N stands for narrow). We also make an I-7 series of containers that holds up to a PDR 281 (and down to a PDR 253). I didn't realize that the I-7 series of containers was absent from our website until seeing your thread. Fear not, if you decide the Infinity is for you, you will not receive a container sized for a 249 that you must cram a larger canopy into. We have a rig with a larger reserve container to comfortably hold your 281. :) -Tony (253) 445-8790 Velocity Sports Equipment
  2. Hi Shaun, This is Tony, I was the representative that talked with you on the phone. I have read your posts here and have a somewhat different perspective of what happened. Let me start by saying that any product I have had my hands on, if I would not personally jump the gear, there is NO WAY that I would send it to you to jump. The way that your rig left my shop, I, personally, would have no problem jumping it. You are correct, I had not seen a white loop frayed to that point still being jumped before, I was honest with you. Whether or not I believe it happened in one jump, does not rectify the problem, I was focusing on a solution. I never tried to comfort you about this problem, NOBODY should have a warm and fuzzy about jumping a riser showing that kind of wear. When I talked to you on the phone, you were convinced that it would snap in the middle of a swoop and I merely commented that I thought, if it were to snap, it would likely be on deployment. This was not a statement to comfort or challenge you, but I am afraid you took it as such. I never blamed you for the problem, I'm sorry if you feel that I did. Blame does not solve anything, and what I really wanted to do was help you get back in the air with the least amount of down time, within reason. I told you from the very beginning that I would like to inspect the rig. I wanted to check the other surrounding components on your rig to make sure that I knew the root cause of the problem and fix it, so that you didnt have to cross this bridge again in the future. Simply replacing the risers, likely, would not have cured this problem. I offered you 3 day shipping, both ways (east coast to west coast), and you could cover the difference if you needed shipping expedited from there. I maintain my stance that it was reasonable. I replaced the grommet in the right riser, the white loop on the right riser, and the grommet on the right riser cutaway hard housing. I looked at the white loop on the left riser, and the wear was minimal and looked to be caused due to handling or packing. The white loop did not need to be replaced and the damage was in an area that was not possible to come in contact with the grommets in the riser or hard housing. I cleaned up the very minimal amount of fraying. I would not have hesitated to jump the risers myself and felt that it was no compromise to safety. When you called me, you knew what the problem was, how to fix it, what the time line of the repair would be, and then demanded that I cover all expenses. You challenged my experience as a jumper and knowledge as a rigger. I didn't want to say more than I absolutely had to, as you were intent on controlling the conversation. You were very emotional and I understand that. Just because I don't show emotion when approaching a problem does not mean that I am any less concerned about the problem, I just want to know why it happened and find a solution. I suppose you did not think my response was adequate as I received phone calls from two other jumpers telling me about your problem and asking why I wouldn't help you. I would like you to know that I take customer support seriously. I am currently on vacation and my thoughts have been occupied with how to further help you. I apologize if you feel my help was inadequate, we can discuss these matters further, if needed, when I am back in the office on monday. -Tony (253) 445-8790 Velocity Sports Equipment
  3. Hey Chris, Yes we are! Well... just a few minutes south, in Sunriver. Sure, swing by and I'll show you around. Give me a call when you get closer to coming out and we'll figure out a time.
  4. Chris, If Jerry can't get you fixed up, give me a call at the shop or shoot me an email. -Tony -Tony (253) 445-8790 Velocity Sports Equipment
  5. Wow. I've been jumping Infinity's containers for more than 4 years now and have always put the riser just under the top part of the riser cover. I've never had an issue but it's nice to know that it will be even MORE secure. You're both doing it correctly.
  6. Hi Jay, You cant really go wrong with any of those choices. If you have any questions specific to the Infinity, feel free to shoot me an email or give me a call at the shop, thats what I'm here for! Buying new gear can be confusing your first time around, so if there is a feature or option that you need clarification on, dont be shy.
  7. We've built many different styles for people over the years, but they all involve sewing. Whichever method you choose, we generally bartack it to the binding tape at the top of the yoke. -Tony (253) 445-8790 Velocity Sports Equipment
  8. Hi Timothy, I appreciate your concern for the reputation of Velocity Sports Equipment, it's a matter I take seriously. To address your question of which is the better position, the short answer is that it is not a debate of which location is "more adequate" than the other. The cutter placed in either position, on a properly packed reserve container, will consistently yield the same result. We are not requiring anybody to have their container retrofitted. The container is airworthy with the cutter in either position. -Tony (253) 445-8790 Velocity Sports Equipment
  9. Hey Brian, That's a good question! The new cutter location is not mandatory, it is only a design change. If you desire to have the cutter location changed on your container (and this is not necessarily directed at you), please give me a call at the shop, prior to sending in your rig, to schedule a retro-fit. Since the retro-fit is not mandatory, you will be on the hook for the cost of a new concave capped reserve pilotchute. Hi Nicole! This change came about to try and combat "variables" in reserve packjobs. By placing the cutter above the pilot chute, it allows us to "choke up" on the closing loop, preventing the reserve flaps from binding up on a closing loop that was too long. Now the debate for which is the better position for the cutter, it's a personal decision and is probably best left for around the bonfire. -Tony (253) 445-8790 Velocity Sports Equipment
  10. I don't think we've posted anything significant on the website about it, but we have been putting out a supplement with the owners manual. I'm not at the office right now, so I can't verify, but I seem to recall the change around SN 8000. We are using a concave pilot chute cap (very similar to Mirage System's ), in an effort to reduce the visibility of the cutter. -Tony (253) 445-8790 Velocity Sports Equipment
  11. I'm sure it's not terribly cost effective, but your post got my wheels spinning. We've got a tungsten bucking bar here at the shop and it is surprisingly heavy for its size. A quick google for tungsten shot revealed $24 per pound https://www.tungstensupershot.com/pages/product.asp?cat=6&code=TSS_SINK I'm sure it would make a great packing weight or weights for weight pockets / belts, if it were less expensive. -Tony (253) 445-8790 Velocity Sports Equipment
  12. Hi Bart! Kelly is down in Florida for the Skydive Expo, so he wont be back until next week. As soon as he returns home, he'll be getting a "routine" full-body type cavity search / Manufacturing Facility Inspection / "Hi, I'm from the FAA and I'm here to help" type of visit... I'll be phoning in sick. (That wasn't very professional, now was it? ) Every few years, the FAA see's fit to inspect TSO holders. They make their rounds verifying that we continue to manufacture according to our QC system. They also have a knack for scheduling these visits at the most inconvenient times. Anyway, in short, it may be a couple of weeks before Kelly see's this. This bit of info probably can't legally be released until after the jump. -Tony (253) 445-8790 Velocity Sports Equipment
  13. You have exquisite taste in colors and chose the best looking rig in this thread to model yours after -Tony (253) 445-8790 Velocity Sports Equipment
  14. Get your order in soon and you'll have it before christmas! I'm telling everyone 4 weeks, but chances are, you might just see it sooner. -Tony (253) 445-8790 Velocity Sports Equipment
  15. I am sure there are more in here, but the one that stands out immediately as approx the size you are looking for is Julio's rig, screen name YM4. For me, it's page 30, and I have 25 posts per page. Julio's rig is an I-12, and an I-13 is 0.5 inches longer in the main container. That should give you a pretty good idea of the size
  16. It currently takes between 4-6 weeks to manufacture the container once we receive your order. We ship UPS and I believe they state 7-10 days shipping to the UK, provided there are no delays through customs. -Tony (253) 445-8790 Velocity Sports Equipment
  17. We don't have the 3D Rig Modeler set up for camo. We offer camo, you'll just have to use your imagination on what it will look like. Typically people will pick a bright color like pink, green, or orange, and then in the special instructions put: "All pink panels to be woodland camo." or something along those lines. Ah I see, and how much extra does it cost for the camo option? i have an exact image in my head, just need to put it to paper!
  18. We don't have the 3D Rig Modeler set up for camo. We offer camo, you'll just have to use your imagination on what it will look like. Typically people will pick a bright color like pink, green, or orange, and then in the special instructions put: "All pink panels to be woodland camo." or something along those lines. -Tony (253) 445-8790 Velocity Sports Equipment
  19. Did you find one yet? I've got an extra one here in my personal stash. Pay for postage and its yours. -Tony (253) 445-8790 Velocity Sports Equipment
  20. I love my Infinity! I'll refrain from posting MY reasons, as most will discredit them as being biased. However, I did buy my first Infinity before I worked for VSE. -Tony (253) 445-8790 Velocity Sports Equipment
  21. Your best bet is to trust what the manufacturer says as each manufacturer's container sizes are different. I've seen riggers in the field stuff all kinds of canopies into containers and just because it "fits" and the container closes, doesn't mean that it's right. It can sometimes lead to other unforeseen problems. We had an opportunity to pack a PD Optimum 160, and I found it to be a good fit in our I-3x series of containers, which typically takes a PD Reserve 143. With that said, our I-4x series of containers accepts a PD Reserve 160 or PD Reserve 176. The better fit of the two canopies is the 176. I would not recommend putting a PD Optimum 160 into our I-4x, but the PD Optimum 176 should be a reasonable fit. In Jumpshacks case, it is quite possible that the PD Reserve 160 and PD Optimum 160 will go well into the same container. -Tony (253) 445-8790 Velocity Sports Equipment
  22. We don't offer spacer foam, but we have a mesh that we use instead. I prefer the 1 piece legpads myself, but to some extent, the options may be limited based on the construction of your rig: No Hip Rings \ No Floating Lats: 1 piece Yes Hip Rings \ No Floating Lats: 2 piece (1 piece on request) Yes Hip Rings \ Yes Floating Lats: 1 piece -Tony (253) 445-8790 Velocity Sports Equipment
  23. Jérôme, I believe you are thinking of CWH. We've started using their SR8 base rings on the Infinity. They also have a neat friction adapter available, which is currenly on the Para-tec rigs. As I understand, Para-tec has worked closely with CWH on the design of these adapters and will enjoy exclusivety rights for a period of time (good on them!). They are spring loaded like the Wichard pieces but its speculated that they will minimize wear. I managed to get my hands on a set and they are really nice
  24. I've only played with the Viso, and yes, it has a large digital read-out, horizontally. http://www.l-and-b.dk/viso.html L&B also makes some fancy gloves that have a pocket for the viso on your hand, so you dont have to fuss with a wrist strap. I'm sure alti2 has something similar. I like the digital bits for a helmet mounted audible. However, I prefer something without batteries on my wrist. -Tony (253) 445-8790 Velocity Sports Equipment
  25. Jonno, Neil Walker is in Colorado and is very easy to work with. He can print on your material or source material for you. http://www.endangerous.com/pcords.html Good Luck! -Tony (253) 445-8790 Velocity Sports Equipment