John & Valerie- My most sincere apologies for the treatment you received at my DZ last Friday, perhaps it is (at this point) just words in the air, however I feel it necessary (at almost midnight) to apologize publicly to you two for the mishap at Richmond. It is true that you may have caught us on a bad day, a simple miscommunication between myself and our scheduled pilot created havoc for the anxious skydivers we had that day, some which we able to get at least a few jumps in later that day. It was certainly never my intention to offend either of you, and do apologize for what any of our locals and/or staff may have said derogatory towards any other DZ, this is not how myself nor my family does business. As you know, it is quite difficult to monitor all conversations at the DZ to avoid situations such as this one; you have my utmost humility and apologies in this matter. Please allow me to offer the two of you a chance for myself, and the DZ in it's entirety (not just a few early weekend warriors) to redeem ourselves. I enjoyed your company, and appreciate your patience. I look forward to being able to rectify this for you soon. Sincerely, Jaime Praeter President Skydive Wayne County www.skydiverichmond.com 765.965.0435 PH 765.965.9436 FX