Incredibly well organized.  Professional staff.  Everyone was helpful and friendly.  The jump guides are awesome...definitely help to make the experience what it is!  Went as part of a group of 6 people.  Loved it so much that we are going back just 4 weeks later.  My Dad, who is 76, will be jumping with us this time!  He was a paratrooper back in his Army days.  I would only trust StartSkydiving.com to take him up for a jump.  This company is top notch all the way around...they have your enjoyment AND safety as their priority!