I have made it my policy not to get on chat groups, but someone phoned me and brought this issue to my attention. I have been a “small volume” dealer with Mirage Systems for a few years, and whenever there has been a mistake or delay, Mirage went out of their way to correct the problem. Bill Hallett has bent over backwards to “make the customer happy” and, in my experience, has handled issues graciously. Perhaps dealing with a company directly is a better method, than bashing them in a public forum. Just food for thought.