This is the 21st Century. Seriously, it feels like it is broken every time you open and close it. What's the point anyway. The lens only opens 3" to begin with...why not just take off the helmet. The helmet is made with "Carbon Fire", but the ratchets are made of plastic. These should have been identified quite early in the design phase as something that would wear out. Plastic? Whatever, you got me. I am just trying to help the next guy.