paraequip

We have a canopy on order since April 13,2004. Delivery date we were given was May 20, 2004. Still don't have it and have made many attemps to find out what's going on. We have not gotten any up dates only thing we have been told by Wyat is that he will check on it. Wyat is there USA rep.

PEC was faxed an order form by the dealer that the canopy was ordered directly from. The order had each panel numbered exactly as the panels are numbered on the PD order form. When we saw the color pattern we called the dealer and told the dealer that the pattern was so unusual that we would not except the order with out a deposit. The deposit was sent and we processed the order for our dealer. In conversations with that dealer regarding this problem we are told that the customer has admitted that he made a mistake in ordering the canopy. We have had discussions with PD regarding this problem and PD has reviewed the order form sent to PEC and the the order form sent to PD by PEC. PD agrees that PEC did nothing wrong and that the customer got what he ordered.

My name is Warren Eichhorn I work for Parachute Equipment Corporation. I started skydiving in 1964. Iam a FAA Master Parachute Rigger. I have worked with many fine parachute riggers over the years. I spent many years as a Designated Parachute Rigger Examiner. Bud Conner who has just recently become a FAA Master Rigger after working with me as a senior rigger for over 7 years is with out question one of the finest riggers I have ever worked with. His Masters Test was administered by Dave Dewolf perhaps the best known Rigger examiner in the sport. Dave has trained many of the sports best riggers. If there are any question regarding Bud's rigging skills I encourage you to contact Dave Dewolf at 1-717-367-0808. Further if any customer of PEC or Bud,s Loft has any question about equipment purchased or on loan from either company you are encouraged to contact us and we will do what ever is necessary to fix the problem and do our best to see that you are a satisfied customer. Our company has been selling parachute equipment since 1975 and we are proud of our safty record and our customer service. Come vist us and let us know what you think, good or bad. Blue Skies Warren