Let me get this strait. I have to send in my container, pay them for the repack and repair. The repack is $45, and I'm guessing $15 for the repair?
I'd like to know that what they pay their rigger per pack job, I'm sure not the $45, they probably have someone on salary or hourly (around the $30k range, I'd guess), and $45 dollars an hour is $90 grand a year!!!
They are going to turn a huge profit on this whole goof up. I can understand, not doing enough testing, because it is too expensive, but look for other ways to profit, for gods sake.
I at least think the sewing should be free. If they have a rigger on staff, or riggers, they should eat the cost of the pack job, or at least discount it to the point of covering their riggers salary.
I know that the price of a repack is not fixed around the country, but I had a repack done in Deland last year for $35. And that was just a local guy, who I heard was really good, Terry something, he owns a business there.
I read through the choices to get my rig fixed, and the other posts about it but I was wondering if anyone else felt the same way I do. One of the reasons I bought the most expensive rig on the market, is because I expected the profit went into research and that sort of thing. I should have bought a Wings, cheaper but better customer service.