I ordered a suit from Ouragan last June and expected it in September. Unfortunately it didn't end up arriving until November sometime because they were backed up. As much as I loved the design, it was skin tight, to the point where I couldn't maneuver at all. I didn't even try to jump it, but emailed and called them to tell them the problem. They bent over backwards to accomodate and told me to send it back. I sent it back and emailed them pictures on where it was too tight (basically all over) and they fixed it within a couple weeks and sent it back. Unfortunately it was still too tight (maybe a little less tight than the first time), so I contacted them again. They were apologetic all over the place and told me to send it back and they'd make a new one. So I provided them with some additional measurements and they got it turned around again in about 2 weeks. This time it was PERFECT! As frustrated as I was with the original 2 fits, this one was great, and completely worth the wait!! They had incredible customer service, the construction of the suit itself is outstanding quality, and the design is just what I was looking for. I definitely don't see myself as being one of those freeflyers whose suits blows out on the side seam in a couple months.
As long as I had to wait, I would do it all over again (maybe I'd order it a little ahead of time, just in case). They recently followed up to get an additional measurement for me that they are going to use for future orders from now on, as a lesson learned from my problems with the original fit of the suit. I would recommend to anyone to go with Ouragan. It's worth the wait, the price, and even the hassle of sending it back to get it PERFECT! (and no, they didn't pay me to write this).
