I made my first jump a few days ago at WNY Skydiving. It was easy to locate and they got us started as soon as we got there. We were quickly and efficiently trained. The trainer was friendly and open to questions. As soon as we were done we got suited up and were ready to jump! I dont remember the names of the two guys who were tandem jumping with my friend and I but they made me feel very calm and safe and the jump was an amazing experience! All of the facilities were well maintained, there was a nice runway. The only super random thing that I would have liked as an option is to have a photo package that involved a separate jumper with a camera so the photos weren't so close to see my awkward looking facial expressions.