DON'T WASTE YOUR TIME!! I had a surprise skydive trip planned for my husband's 30th birthday that I had planned MONTHS in advance. We drove 4 hours and actually ended up getting there early so we asked if we could possibly jump early. The guy told me he's running a few minutes behind, but he'll be caught up by our jump time at 1:00. We get there at 1:00 and they told us they're still a little behind so we sat around and hung out at the airport. At 4:00 they got us suited up and told us there is just one other couple ahead of us. 4:30 rolls around and they tell us the plane's landing gear isn't working so we all have to go home. He offered a refund or to reschedule. No apology for wasting our day, no offer of a discount or ANYTHING to show that he was sorry for how thoroughly they SCREWED up our plans and my husband's 30th birthday present. Turns out I just spent $300 in gas for the truck and took vacation time from work to sit at an airport with a group of incompetent, unprofessional idiots... What I don’t understand is WHY THE HECK they couldn’t have just told us at 11:00 when we showed up that their 9am appointment still hadn’t jumped (yes, they were still waiting at 1pm when we got there..)and they are a few hours behind?! We could have done something fun then came back at 4 or 5.. That would have avoided so much frustration!!
