I do like the DZ and this is the first issue i have had with them ... i do not regret giving them my business. I was just trying to ascertain from the more experienced crowd whether or not i had a valid grievance before i went to the DZ with it.
I called an hour before and spent just over 4 hours there before i left .... so i feel like there was plenty of time to get an instructor there or tell me "hey, your coach wont be here until suchandsuch time ... is that cool?"
Weather and lack of gear is one thing to me, and i get it. When i started i was sharing a single rig with another person and we took turns, so im fine with that. Its Colorado and the weather (wind especially) happens, the DZ has no control over that.
I get that leaving unannounced may not be cool .... but at the same stroke, neither is having me wait for 4 hours with no communication on when im getting up or just saying "hey, its not happening today". Communication and respect are both two way streets.