My Dealings with Mirage Systems

[skydivegirl 0]

I ordered a custom container from Mirage a few months back. When it came I was so exited (it came 2 weeks early). It was just what I wanted but... there was some serious wrinkling in the container once it was packed. It was more a cosmetic problem then anything…. but I did spend a lot of money so I wanted it to be perfect.

I called Bill at Mirage and explained the problem, sent him pics, etc. They looked at the problem and went soooo out of their way to fix it for me. My container looks AWESOME now and they were so nice about it (even though I bugged them 100 times while they were correcting it). THEN, they overnighted it to me because I’d mentioned wanting it for a boogie that particular weekend.

Anyway, I just wanted to share. I am completely blown away by their customer service and I am in love with my new rig. I’m definitely ordering from Mirage when I get my next container!!! They rock!!!!

Pink Mafia Sis #26

[grega 0]

I guess you are talking about mirage g4, right?
When did you order it (was it mirage g4 or g4.1)?

"George just lucky i guess!"

[skydivegirl 0]

It was the 1st version of the G4. I believe the sizing issues have been addressed in the G4.1.

And I ordered way before you did so I bet your getting the G4.1. I'm sure it will look fabulous.

Pink Mafia Sis #26

[grega 0]

hehe, so you still remember me oredering g4 Yes i ordered when 4.1 was already in production, luckily, so i guess/hope mine won't be wrinkled.
I sure hope you're right about "fabulous"
Btw do you have any tips on how to survive through manufacturing time. Date of shippment for mine is march 31st

"George just lucky i guess!"

[skydivegirl 0]

HA! That's my birthday!!! How thoughtful of you to order a rig for my birthday.

Well... originally mine was early so maybe you'll get a nice surprise.

Pink Mafia Sis #26

[grega 0]

if that's the case i'll celebrate two things on 31. march. My rig being made and your birthday

Yeah i'm sure bill (unisyn) told me my rig would be done on 31. march only so he could surprise me and send it this week

"George just lucky i guess!"

[BMFin 0]

Guys ! Count me in too !

My G4 delivery date is also 31st march !!!

[Kirils 1]

I have had a similar experience with Bill at Mirage.
They have earned my loyality!

"Slow down! You are too young
to be moving that fast!"

Old Man Crawfish

[ernokaikkonen 0]

Quote

there was some serious wrinkling in the container once it was packed.

The reserve or the main container?

[skydivegirl 0]

Quote

The reserve or the main container?

Kind of between the two... but I would say more around the main.

Pink Mafia Sis #26