kmcguffee 0 #1 February 21, 2002 Anyone have any idea how to get Sunrise Rigging to move the delivery of my new container up a week (without paying the expedite fee)? I have a small boogie at my DZ the weekend before they are scheduled to deliver it. Rental costs will kill me if I don't have my new container. They are currently telling me they can't do it. Names, phone numbers, or techniques would all be appreciated. Quote Share this post Link to post Share on other sites
SkydiveMonkey 0 #2 February 21, 2002 Just keep asking them how long it will be - if you pester them enough they might hurry it up. You shouldn't put a knife in the toaster - but you're an adult now !!! Quote Share this post Link to post Share on other sites
PhreeZone 20 #3 February 21, 2002 Do that and they could bump it back.If they say it can't be done... trust them, it can't be done.....Cause I don't wanna come back down from this cloud... ~ Bush Quote Share this post Link to post Share on other sites
skybytch 273 #4 February 21, 2002 Bugging them about it is not the answer. That's a pet peeve for any manufacturer and won't win you friends or positively influence people.Either pay the rush fee.... or wait another week....pull and flare,lisa--What would Scooby Doo? Quote Share this post Link to post Share on other sites
kmcguffee 0 #5 February 21, 2002 I work in a manufacturing plant(deal with customers regularly) so I understand about being bugged to move an order up but I also understand that it can be done. I would consider it very unprofessional to bump someone back just for bugging them. I hope Sun Rise is not that type of company. I don't intend to call again I just thought someone might have an inside line that I could try.thanks, Quote Share this post Link to post Share on other sites
Slowfaller 0 #6 February 21, 2002 Just ask nicely. I heard of SR doing this for some guy who was going to a boogie in Cali. If you tell them you need it for a boogie I'm sure they will do their best to help you out. I agree w/ Phree and Skybytch, don't beg or hide the reason why you need it sooner. Wings customer service is excellent.I'll go to college; learn some big words; I'll talk real loud god damn right I'll be heard. Quote Share this post Link to post Share on other sites
Emmie 0 #7 February 21, 2002 I would call them and explain the situation. I needed mine a week earlier then the date it was suposed to be finished, so I called and talked to Heather, and she said that they would try to help me out. It ended up being ready even before I needed it. So just be honest and beg alot. Quote Share this post Link to post Share on other sites
cloud9 0 #8 February 21, 2002 Well Honestly I don't mean you any ill will, but I would sure be pissed if they moved yours up in front of mine. I don't think you want your rig any worse then I want mine. Also there are a lot of others just on this forum alone that have ordered wings. So think about what your asking for! All of us to take a back seat because you want your rig. By the way sometimes they do come in a week early I'm told. They try to leave a little cushion in the delivery time. So guess you'll just have to bear with it like the rest of us Quote Share this post Link to post Share on other sites AggieDave 6 #9 February 21, 2002 Drop by their factory with a case of beer...or call and pay the expedite fee."I'll take Famous Titties for 400..." Quote Share this post Link to post Share on other sites kmcguffee 0 #10 February 22, 2002 Settle down Francis. I wouldn't dream of bumping your rig. BTW......what's the serial number? Quote Share this post Link to post Share on other sites cloud9 0 #11 February 22, 2002 Quote Settle down Francis Don't know any Francis, but if you were talking to me.I posted just as a little reminder as to why you have to wait. There are lots of folks with orders in.I don't know the serial number on mine, I never asked but then again its not due in until the middle of March. So I wait and borrow or rent until then. Good luck with yours hope it comes in on time, as long as it doesn't bump anyone else Quote Share this post Link to post Share on other sites lazerq3 0 #12 February 22, 2002 Check with your DZ.......I know at mine if you have a rig or canopy on order that they will not charge you a renters fee!!!!I am currently waiting for a canopy from SA that wont be here until mid march, and our season opens on the 2nd so looks like I'll be borowing !!!! My chioces Crossfire 149 or safire 169............HMMMMMMMMMM think Ill borrow the 169jason Quote Share this post Link to post Share on other sites kmcguffee 0 #13 February 22, 2002 Best idea I've heard so far. Thanks!!!!!!!!! Quote Share this post Link to post Share on other sites PhillyKev 0 #14 February 22, 2002 Not sure when you ordered, but I ordered mine 1-12 and got it yesterday. 5 1/2 weeks.cielos azules y cerveza fría-Kevin Quote Share this post Link to post Share on other sites kmcguffee 0 #15 February 22, 2002 Before I ordered the lead time was 6-7 weeks. On the day that I ordered (22 January) they changed the lead time to 7-8 weeks. I called last week and the expected completion date is 13 March....3 days after a local DZs boogie....doh!!!!!!! They told me they couldn't get it to me any earlier but, your story gives me hope. thanks. Quote Share this post Link to post Share on other sites MiataDRM 0 #16 February 25, 2002 Call Sunrise Rigging & ask for Heather. She has always been exteremly helpful & will jump through hoops for her customers. I just got my container a few days ago...it was 2 wks early! Don't bug them, just be yourself and ask nicely. Their customer service is great and they will do anything w/in their power to keep you happy.**I'm a Pschydiver!Majdi Quote Share this post Link to post Share on other sites Join the conversation You can post now and register later. If you have an account, sign in now to post with your account. Note: Your post will require moderator approval before it will be visible. Reply to this topic... × Pasted as rich text. Paste as plain text instead Only 75 emoji are allowed. × Your link has been automatically embedded. Display as a link instead × Your previous content has been restored. Clear editor × You cannot paste images directly. Upload or insert images from URL. Insert image from URL × Desktop Tablet Phone Submit Reply 0
AggieDave 6 #9 February 21, 2002 Drop by their factory with a case of beer...or call and pay the expedite fee."I'll take Famous Titties for 400..." Quote Share this post Link to post Share on other sites
kmcguffee 0 #10 February 22, 2002 Settle down Francis. I wouldn't dream of bumping your rig. BTW......what's the serial number? Quote Share this post Link to post Share on other sites
cloud9 0 #11 February 22, 2002 Quote Settle down Francis Don't know any Francis, but if you were talking to me.I posted just as a little reminder as to why you have to wait. There are lots of folks with orders in.I don't know the serial number on mine, I never asked but then again its not due in until the middle of March. So I wait and borrow or rent until then. Good luck with yours hope it comes in on time, as long as it doesn't bump anyone else Quote Share this post Link to post Share on other sites
lazerq3 0 #12 February 22, 2002 Check with your DZ.......I know at mine if you have a rig or canopy on order that they will not charge you a renters fee!!!!I am currently waiting for a canopy from SA that wont be here until mid march, and our season opens on the 2nd so looks like I'll be borowing !!!! My chioces Crossfire 149 or safire 169............HMMMMMMMMMM think Ill borrow the 169jason Quote Share this post Link to post Share on other sites
kmcguffee 0 #13 February 22, 2002 Best idea I've heard so far. Thanks!!!!!!!!! Quote Share this post Link to post Share on other sites
PhillyKev 0 #14 February 22, 2002 Not sure when you ordered, but I ordered mine 1-12 and got it yesterday. 5 1/2 weeks.cielos azules y cerveza fría-Kevin Quote Share this post Link to post Share on other sites
kmcguffee 0 #15 February 22, 2002 Before I ordered the lead time was 6-7 weeks. On the day that I ordered (22 January) they changed the lead time to 7-8 weeks. I called last week and the expected completion date is 13 March....3 days after a local DZs boogie....doh!!!!!!! They told me they couldn't get it to me any earlier but, your story gives me hope. thanks. Quote Share this post Link to post Share on other sites
MiataDRM 0 #16 February 25, 2002 Call Sunrise Rigging & ask for Heather. She has always been exteremly helpful & will jump through hoops for her customers. I just got my container a few days ago...it was 2 wks early! Don't bug them, just be yourself and ask nicely. Their customer service is great and they will do anything w/in their power to keep you happy.**I'm a Pschydiver!Majdi Quote Share this post Link to post Share on other sites
