0
Beverly

Code of Conduct

Recommended Posts

As part of the training staff on our DZ, we have become very aware of the Instructors and JM's acting in a way that would not be tolerated in normal work conditions.
As our DZ is getting busier and we are starting to get more clients/customers, we are looking to lay down some guidelines in terms of conduct at the DZ for training staff.
Things like the male JM's not touching a female students chest strap inappropriately, or making them sit on their lap, smoking while briefing a student and smelling like beer from the night before.
I am looking for suggestions from girls on things that they would have liked to avoid and make the experience more pleasant for the students to be on the DZ and get proper attention.
I am not sure you can do much about the JM's dating the students ;)but there are definitely other aspects we can advise on.

What is your opinion?

I think true friendship is under-rated

Twitter: @Dreamskygirlsa

Share this post


Link to post
Share on other sites
Quote

I am not sure you can do much about the JM's dating the students



Yes, you can do something about that. At my DZ, staff do NOT date students. They do NOT sleep with students, they don't do anything that could be considered unprofessional with students.

Anything less then that can not only setup the DZ/Instructor for a sexual harrassment suit, but it can give the DZ a reputation that is not easily erased.

The rest of the things you listed are what I would consider to be common sense items in terms of being professional as an instructor.

For instance, smoking, I'm a smoker and I'll smoke while dealing with a student IF they're a smoker and are wanting to smoke also.

Smelling like beer from the night before?

There's already been one lawsuit in the US over that exact scenerio, although the DZ won, the overall damage in the public's view in their area is done and not fixable.


If you're having those problems, the DZO needs to set the guidelines, follow them himself/herself and walk the line when it comes to infractions. Anything less then that will leave the guidelines as nothing but a worthless list of suggestions.


Good Luck!

(edit: removed the "sorry about being in the womens forum" stuff since the thread was just moved)
--"When I die, may I be surrounded by scattered chrome and burning gasoline."

Share this post


Link to post
Share on other sites
And i wanted to live in the good old US of A????

Everyone should be allowed to check student chest straps.

It makes for a safer dropzone:).

As far as smelling of drink is concerned, does that mean no one can jump till the sunset load;)

Maybe you can put a plank of wood between the Tandem Instructor and their student.....its only an idea....[:/]



p.s. Didn't realise you were initially talking about SA.........my, what is the world coming to???[:/]
"Don't ever knock on deaths door, just ring the bell and run away - it really pisses him off"

Share this post


Link to post
Share on other sites
HI Ian,

I am definately not sugegsting a no contact DZ. We are tought in the JM course that to ease a students nerves, a hand on the shoulder is advised, hold a girls hand etc.
What I am asking about is the Instructor making crude comments while tightening/loosening a chest strap on a Double D student and making them embarassed.
I am probably the first to offer an sexual innuendo in response to a comment or remark, but we need to make sure that we take the students who can't handle the comments into consideration.
As a chick JM, I check male students, and comments like making sure their pack is out of leg strap reach may be made. We are just looking for guidelines.....

I think true friendship is under-rated

Twitter: @Dreamskygirlsa

Share this post


Link to post
Share on other sites
Yes, you can do something about that. At my DZ, staff do NOT date students. They do NOT sleep with students, they don't do anything that could be considered unprofessional with students.

Anything less then that can not only setup the DZ/Instructor for a sexual harrassment suit, but it can give the DZ a reputation that is not easily erased.)



I don't think that instructors should be hitting on the students. I think that it is impossible to regulate someoes sex life. How many teenagers get pregnant every year despite their parents efforts to the contrary? You can date a doctor, just not your doctor. What if an instructor brings a date out for a jump? Do they have to break-up? I consider the packers, manifest, etc staff. I see no sexual harassment issues with them dating students.



never pull low......unless you are

Share this post


Link to post
Share on other sites
I think if they keep the touching to only nessesary adjustments, (tandem harnesses seem to have tons of straps) and tell the students what they are doing and have the student hold the harness in the right possition while they tighten things down, the student will be more at ease.

Also what Derek does when a small female AFF student needs her leg straps tied together is call me over to explain how to do and and show her the 1st time.
Fly it like you stole it!

Share this post


Link to post
Share on other sites
>Things like the male JM's not touching a female students chest
>strap inappropriately, or making them sit on their lap . . .

While it's important for the TM to act professionally, it's also important to tell the student that the TM WILL be touching them in places they don't ordinarily get touched to put the harness on, attach the harness to the rig, do a handles check etc. That way they can decide beforehand if they are OK with that, and it doesn't come as a shock.

Share this post


Link to post
Share on other sites
Exactly, Bill. I make it very clear in the initial briefing that tandem jumping is VERY close contact, and if anyone has a problem with that, then they may want to rethink it. I make it a point to talk the student through everything that I am doing as I am putting them in the harness and then, later, hooking them up.

Chuck

Share this post


Link to post
Share on other sites
I think women need to have thicker skin in this sport.
Sitting on a guys lap or having him do your cheast strap is about the least of your worries......you are about to jump out of an airplane....

Obviously there is a line that can be crossed but I think most guys aren't stupid enough to risk their jobs to "cop a feel"!

If your one of these "sensitive/phsyco" chicks....I strongly urge you to request a female tandem master of just take AFF level 1!

scott

Share this post


Link to post
Share on other sites
Quote

Obviously there is a line that can be crossed but I think most guys aren't stupid enough to risk their jobs to "cop a feel"!



Unfortunately, concerns like this one aren't made up; Beverly wasn't sitting around one day thinking "what's the worst that could possibly happen?". Concerns like Beverly's are here because things have happened in the past. People have engaged in exactly the conduct that Beverly wishes to prevent, it's sad, but it's happened.

-
Jim
"Like" - The modern day comma
Good bye, my friends. You are missed.

Share this post


Link to post
Share on other sites
Scott, out of curiousity, why should you have to sit on anyones lap? I didn't do a tandem, so I don't know if this is normal practice... or is this in the plane?

Personally, i'm not overly sensitive about touching, etc... I do think that smelling like beer might be a problem for a lot of people, tho.. I mean, their life is in the TMs hands... another reason I feel safer by myself.

Angela.



Share this post


Link to post
Share on other sites
why would a student sit in the TM's lap?

In a King Air, everyone sit's in each others laps. 2 rows of people with their backs towards the front of the plane.

Even in an Otter or Skyvan, they still need to attach the harness to the TM before exit.

It's good that they have that in the waiver!

scott

Share this post


Link to post
Share on other sites
Quote

male JM's not touching a female students chest strap inappropriately



First of all, with female students I am a gentleman, and treat them with respect. When I adjust the chest strap, I will do what is necessary, explaining what I am doing. If I make inadvertant contact with a breast, I say excuse me. When I tighten the diagonals in the back, I brace my hip against them so I don't pull them all over the room, but I explain what I am doing. If I need her to spread her legs apart to adjust the legstraps, I ask her to spread her feet apart. It does the same thing and is much less innuendo-ish. When I want their helmet strapped to their chest strap for the walk to the plane, I ask them to do it.

Quote

making them sit on their lap



I ask all my students, male and female, large and small, to sit in my lap. I prefer that method because 1) there is much less moving around in the plane, 2) I can get them tightened down effectively and evenly - every time, 3) I don't need to ask the rest of the full Otter load to "move down for the tandems" because I create my own extra space, and 4) I am a big guy, so I can handle any size person in my lap without discomfort.

Quote

smoking while briefing a student



I don't smoke, but if I did I would save it for a break in the action, not when briefing a student.

Quote

smelling like beer from the night before



"Zoo breath" is just bad business. I am careful to always have gum so any offending onion-breath or whatever does not interfere with the student's experience. I also swap shirts throughout the day so I am not soaking them with my sweaty jumpsuit.

Bottom line: I make every effort to be professional and to make the experience all about the student and not all about me or about the money. I get a lot of fantasitc results that way. I learned from some really great people, and their advice has served me well.

Great post - BTW!
Arrive Safely

John

Share this post


Link to post
Share on other sites
Quote

What if an instructor brings a date out for a jump? Do they have to break-up? I consider the packers, manifest, etc staff. I see no sexual harassment issues with them dating students.



Well, of course they don't break up. There are exceptions, use commons sense here.


As for females on tandems.

I'm the same as Slotperfect. I explain what I'm doing, I apologize for the action and excuse myself if some inadvertant contact was made.

Students are at the DZ to skydive, not get felt up, hit on, etc. Treat them with respect.
--"When I die, may I be surrounded by scattered chrome and burning gasoline."

Share this post


Link to post
Share on other sites
Quote

If your one of these "sensitive/phsyco" chicks....I strongly urge you to request a female tandem master of just take AFF level 1!

scott



Read the 1st line of her post. She's part of the training staff. She doesn't need an AFF L1.

t
It's the year of the Pig.

Share this post


Link to post
Share on other sites
Quote

Students are at the DZ to skydive, not get felt up, hit on, etc. Treat them with respect.



I think the way to look at it is to consider how you would like your good-looking mother treated (assuming she is good looking). How would you like your father treated?

Now -- don't expect a "sir" or "ma'am" from the JM, but treat them as a customer whom you would like to see return.

Wendy W.
There is nothing more dangerous than breaking a basic safety rule and getting away with it. It removes fear of the consequences and builds false confidence. (tbrown)

Share this post


Link to post
Share on other sites
Quote

I think women need to have thicker skin in this sport.

If your one of these "sensitive/phsyco" chicks....I strongly urge you to request a female tandem master of just take AFF level 1!

scott



First off Scott, you live the the USA and California, the lawsuit capital of the world, it has nothing to do with thick skin and especially if its the person's first jump than extra professionalism needs to be displayed.. There have been TM's in the past that DO touch inappropriately and are gross and rude about it and they need to be fired and ratings pulled.

I had no problem when I did my AFF having my JM touch my thighs, chest strap, whatever.

Not wanting to be touched inappropriately or talked to inappropriately by someone you just met for the first time and are paying does not make a girl psyco, a guy maybe, but not a girl.


Judy
Be kinder than necessary because everyone you meet is fighting some kind of battle.

Share this post


Link to post
Share on other sites
Thanks everyone for your input, it has been extremly valuable. It will form the basis of a code of conduct for all our training staff from now on.

Just a few comments. The sitting on the TM lap was not in the plane or while kitting up, it was general and with Inst staff. Once you are in the plane, you are definitely one and the same.

Gum / mints are a great idea.;)

We don't sue in SA, we just don't go back......

Thanks again.

I think true friendship is under-rated

Twitter: @Dreamskygirlsa

Share this post


Link to post
Share on other sites
Interesting thread. The following is from the Australian Parachute Federations July news letter and shows how easy you can get into trouble:

"Harassment allegation

A Victorian tandem-master thought his DZ owner
was joking about a sexual harassment complaint
from a passenger. But it was no laughing matter.
The woman was adamant she’d been indecently
assaulted, the TM was equally strong in his
denials, and we needed to resolve it all as quickly
and quietly as possible.
The woman claimed the TM pushed his erection
against her in freefall and continued to do so after
the canopy opened. While the video showed
nothing untoward, the woman was very distressed
when she lodged her complaint with the APF, and
her furious boyfriend was demanding action.
As the VPC’s Harassment Contact Officer, I was
not expected to ‘investigate’ as such, or make a
conclusive finding. My task was to explain the
woman’s options and see if her complaint could be
resolved informally. Most importantly, she needed
to be reassured that the system was taking her
complaint seriously, and that it wouldn’t happen
again.
Hopefully, the case has now been resolved with
many delicate discussions, a refund cheque and a
very carefully worded letter. The DZ and the TM
maintain their innocence, and suggest the woman
must have felt part of the harness or jumpsuit.
Apart from the woman’s own account, there’s no
other evidence to support her allegation. But
we’ve all learned a few lessons from the
experience. .
Firstly, the TM must be very grateful for the video
in this case. If the jump wasn’t recorded, imagine
how he’d fare if the case ended up in court with
his word against hers.
It was also interesting to note the woman’s
surprise at the physical closeness involved in a
tandem skydive. She’d seen photos and videos,
but she wasn’t fully prepared for being attached so
tightly against a stranger for so long. (She was
also carrying some personal baggage of her own,
but I won’t go into that here.) As a result of this
incident, the APF has added a waiver clause
about the close physical contact in our sport. TMs
might also consider stressing this point in their
briefings.
Unfortunately, a few too many people became
aware of the allegation, leading to uninformed
discussion. The TM even received text messages
from his amused mates.
Well, as I said earlier, it wasn’t funny. But it was a
timely wake up call. Sexual harassment is a real
issue, and it’s a potentially expensive one if a case
succeeds in court. We all need to watch our own
behaviour and keep an eye on others around us.
But, keep an open mind too! Nice blokes have
been known to cross the line, and sleazebags can
be the innocent victims of a misunderstanding.
Kelly Graham, VPC Harassment Contact Officer"
---------------------------------------------------------
When people look like ants - pull. When ants look like people - pray.

Share this post


Link to post
Share on other sites
Another thing I'll add is being aware who's around while your discussing student performance with another Instructor/JM.

It's very unsettling for a student when a JM walks up to the JM beside him and says someting like "I can't believe what that did! He sucked!". This makes said student wonder what's being said behind his back. And discussing other JM performance while around students is also bad form.

Keep all public JM discussions on a professional level. Sure, there can be some bantering going on but be sure that it's CLEAR that it's bantering.

If you have issues with a student's or JM's performance, take it up with them in private, or talk to the chief instructor.

BSBD
Larry
'In an insane society a sane person seems insane.' Mr. Spock

Share this post


Link to post
Share on other sites
Quote


I am looking for suggestions from girls on things that they would have liked to avoid and make the experience more pleasant for the students to be on the DZ and get proper attention.



why do you want suggestions from girls?

why not women? and more importantly, why not men?

is your code of acceptable behavior only limited to inappropriate physical and sexual conduct? Because that's just scratching the surface of professionalism. Why not be more inclusive?

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

0