WatchYourStep 0 #1 June 11, 2007 What great customer service!! My HyPeye was having some issues where the blue light would be on, but then when I would start recording the light would stay blue. If I jiggled the LED a little it would then switch to the correct color. The opposite would happen when I would stop recording. I thought, oh well time to buy a new one. I call up Trunk and order one. I then tell him about the problem with my current HyPeye (it's about 8 months old). He then said send it back in and it'll be covered under warranty. He even did one better and said he'd mail me a new one today and that I could send in the old one when i received the new one. That way I'll have a working HyPeye by this weekend. It's a great product backed by great customer service. Thanks Trunk. "You start off your skydiving career with a bag full of luck and an empty bag of experience. The trick is to fill the bag of experience up before your bag of luck runs out." Quote Share this post Link to post Share on other sites
