Keith 0 #1 February 14, 2002 Got to give 'em credit for finding new ways to increase revenue.------------------------------------------------------------------Phone Firm Adds Insult to Bill, ApologizesWed Feb 13, 7:23 AM ET WELLINGTON (Reuters) - New Zealand's largest phone company Telecom Corp. of NZ on Wednesday apologized and offered compensation to a customer after charging him a "penalty for being an arrogant bastard". Telecom has ordered an investigation into how Auckland businessman James Storrie received the $140 charge shown on his monthly mobile phone bill. "How can they speak to their clients like this? It's downright rude," Storrie told the New Zealand Herald newspaper, which carried his photograph holding the objectionable bill. Telecom spokesman Martin Freeth said the company was appalled and embarrassed by the rude statement and had made an offer of compensation. "We've apologized and taking steps to stop anything like this...it's an aberration," Freeth told Reuters.Keith Quote Share this post Link to post Share on other sites
kingbunky 3 #2 February 14, 2002 maybe it was true, but nobody would want to get billed for it! "Jumping out of planes for the thrill of it all."-J.Geils Band Quote Share this post Link to post Share on other sites
freeflir29 0 #3 February 14, 2002 "it's an aberration"I work for the phone company...No it isn't! Ever seen the Lilly Tomlin "One ringy dingy skit?" "I only have 131 jumps, so I don't know shit..right?"-Clay Quote Share this post Link to post Share on other sites
skymedic 0 #4 February 14, 2002 Well after living in NZ for a while I am not surprised at all....marc"...a mind stretched with new idea's will never regain its shape" Quote Share this post Link to post Share on other sites
