windows xp killed my internet! HEEEELP

[pilotdave 0]

Any XP experts out there? I installed it 2 days ago and haven't been able to get online since. All settings seem to be correct. I'm on a network in my house and I compared my settings to someone else that has it working fine and everything is identical. I can't really call the cable company for help since they don't appreciate 5 people sharing one cable connection, and MS, well, lets just say tech support didnt come with the copy I got. Anyone know what the problem could be? By the way my friend plugged his laptop into my jack and it worked fine so it's just a software problem. Windows detects the connection and detects when the cable is unplugged. It just won't do anything. HEEEELP! If you have any ideas, please email them to pilotdaveg@yahoo.com since I can check that on my cell phone. I may not make it back here for a while.

Dave

[BikerBabe 0]

not to sound snarky or anything, but maybe this is the type of case where honesty is the best policy?

Never meddle in the affairs of dragons, for you are crunchy and taste good with ketchup!

[lummy 4]

I'd start with seeng what kind of connectivity I do have first.

Can I ping the local loopback (127.0.0.1)
Can I ping my IP address (How are you getting that BTW?)
can I ping other computers behind the gateway
Can I ping the gateway?
Can I ping outside...

Where pinging stops is a good indicator of where to focus

I promise not to TP Davis under canopy.. I promise not to TP Davis under canopy.. eat sushi, get smoochieTTK#1

[Zenister 0]

what kind of router are you using to split the cable connection?

the problem is likely that it using DHCP to get its IP address from the router..

____________________________________
Those who fail to learn from the past are simply Doomed.

[PhreeZone 20]

Also look to see if XP turned on Bridgeing. If you have more then one card XP will try to automatically do that.

Yesterday is history
And tomorrow is a mystery

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[Kennedy 0]

you're supposed to be the computer dork. you don't know?

[revenge] I'm going to make sure Mike hears about this and bothers you all week for it! >8^P [/revenge]

That'll teach you to crack wise about my mom.

witty subliminal message
Guard your honor, let your reputation fall where it will, and outlast the bastards.
1*

[PhillyKev 0]

When comparing your settings to another computer, did you make the ip addresses for both pc's the same? They each need their own, unique to your network, IP address.

[AggieDave 6]

Bridging can especially cause a problem when you have firewire cards. XP tries to automatically bridge your NICs with your IEEE1394s. Fun times.

--"When I die, may I be surrounded by scattered chrome and burning gasoline."

[pilotdave 0]

Ok, we have the cable modem connected to a router, which connects to a hub, which connects to the computers. We do not have multiple IPs. We do use DHCP I think. How does that cause a problem? When I was running 98, setup consisted of nothing more than plugging in the ethernet cable. Worked right away. What am I not seeing with XP?

Also, what does the repair function do in the XP network connections? It says it fails to update the IP or something.

And Kennedy, I'm just a dumb computer geek I guess. Although I've been stumping smart ones with this over and over.

I think I'm gonna go buy a new network card just so I have someone to call and yell at.

Dave

[Zenister 0]

that sounds right.
the problem is likely that you havent set XP to use the DHCP assigned IP addresses.

(if you check your router configuration, you'll probablly find it has a range of IPs it assigns to each machine as they connect.
I dont have XP on this machine otherwise i could walk thru the panels to tell you how to set it for DHCP.

i will when i get home, theres two laptops on the home lan with XP, i just configured them ages ago and the method is slighty different from 98se to 2000 to XP.

IIRC XP also has a default firewall that may be causing issues.

actually here is a good site that may help better than me trying to remember.....(i love google)

http://www.practicallynetworked.com/sharing/xp/addxp.htm

____________________________________
Those who fail to learn from the past are simply Doomed.

[lummy 4]

OR it's not getting an IP address from DHCP. In that case XP will assign it's own # which won't work. HAve you checked yet? Tried to ping anywhere?

I promise not to TP Davis under canopy.. I promise not to TP Davis under canopy.. eat sushi, get smoochieTTK#1

[PhillyKev 0]

If you're getting an error message stating that it can't obtain an IP address, that means it is configured to use DHCP but is not able to contact the DHCP server. Do you have a DHCP server or a router that provides that service? If not, you need to manually configure an IP address that is unique on your network.

[Derekbox 0]

Try the simple solution...

First, lets get a network status:
Goto "Control Panel"
Goto "Network Connections"
Right click on the network card your using
Select "Properties"
CHECK the " Show Icon in Notification area when connected" box

Now click on the icon in your system try, look at the packets, are you sending AND recieving packets? *both numbers not = 0* then you have good network card, connection etc. Otherwise check your card, cable, router

OK we passed that test.
Try this really simple trick. Start Internet Explorer. "Tools" -> "Internet Options" -> "Connections" -> Click on the "Setup" button:
-Connect to internet
-Set Up My Account manually
-Connect using broadband that doesnt require connection and is always on

Now I have installed all the updates including SP1, so the menu may be different, but you get the idea. If it doesnt autodetect it, what ever error msg it gives you may lead you in the right direction.

Well this is the best that i can do without getting on your computer...

hope it helps Derek

[pilotdave 0]

Woohoo! All fixed. Long story short, I reinstalled XP with a full install as opposed to the upgrade install. Works fine. Lost some files, but I'll live.

Dave