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scottbre

Online Vendors

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Do you think online vendors of various products are obligated to inform potential consumers that they don't currently have a specific item in physical inventory or is it totally alright for them to continue to take orders for that product without informing buyers that they don't actually have the ordered item?

"Your mother's full of stupidjuice!"
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take orders for that product without informing buyers that they don't actually have the ordered item



<>buy.com bastards<>

I have had stuff that has been in this limbo for months. It is really annoying. Like you said, I wish they'd just tell me they don't have it.

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take orders for that product without informing buyers that they don't actually have the ordered item



<>buy.com bastards<>

I have had stuff that has been in this limbo for months. It is really annoying. Like you said, I wish they'd just tell me they don't have it.



They have also, on at least two occasions, offered extremely low prices on preorder computer parts and then rescinded the offer when the items became available. Of course, if you wanted to cough up full retail, you could still get your preorder.

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My dealings with Buy.com have been mixed. I've ordered things from them at least 50 times, including a good number of corporate purchases for my job.

When they have something in stock, it is usually very well priced and arrives the next day, even with regular shipping. My home and office are only about 100 miles from their Pennsylvania warehouse.

The problem is when things are out of stock. They aren't good about notification, and customer service isn't great. Buy.com has been either very good for me, or very bad, but seldom anything in between.

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