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jtval

cox communications

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hey does anyone use this co. for cable internet?

I have had nothing but headache with them since I moved back to the U.S.
Just wondering if they are a complete pile of shit or if its just the vegas(houston) carrier!
>:(>:(
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I never recieved my oct bill, so I didnt pay. I am still trying to figure out which bills are coming in(new to VEGAS)

so If i dont see a bill I dont pay it.

Plus,
every few days either my cable AND/OR my INTERNET is out! and when I try to call them it take all fuk day to get through. LITERALLY! It took me four days to get through to an operator last time.>:(>:(>:(
This is the reason I dont own a gun! Misplaced anger is BAD!:S:P:)

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we've got both cox cable internet and verizon dsl at our pad here in san diego.

minus some occasional packet loss, the connection has been pretty good. it's more asynchronous than i'd like, but since they started port blocking popular tcp/ip services, the fact that the upstream's slower than downstream really doesn't matter.

are your headaches with the connection itself, customer service, or ???

steve

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are your headaches with the connection itself, customer service, or ???

YES! lol>:(>:(>:(

all of it. I can deal with the occasional loss of connection but GODAMMIT when I want to report it they should have someone to answer!:P

it sux b/c Im not the type of person to scream over the phone b/c I know they are not at fault; they jsut listen to assholes complianing all day! so I dont do that.

but someone somewhere is droping the ball and no-one is doing shit about it!
I think it aslo has a lot to do with working 10pm-7am
i can never get anything done...AND ITS PRIME BUSINESS HOURS when Im calling. WTF is up with that?
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just switched to them actually, and its LOTS faster than my DSL..the phone lines the DSL was using sucked and i'm only 2 blocks away from the cable router..B|B|B|

JT how well your cable modem works (speedwise) is primarily determined by two things, distance to the router and (more importantly) # of people you share that router with at the time your using it, so after school lets out you can expect speeds to dip quite a bit :(

____________________________________
Those who fail to learn from the past are simply Doomed.

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YEa I actually siad out loud" I fukn hate COX!!"
I was glad no one was around to hear me!



:S
jeezus, my last name is Cox..........
go ahead and tease me, ..........

Smiles;)
eustress. : a positive form of stress having a beneficial effect on health, motivation, performance, and emotional well-being.

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Here's the real deal on Cable vs. DSL...either way, you have to make a compromise:

Cable can provide much greater speeds than DSL, over a greater distance (as high as 4Mbps up to five miles away from the switching center). However, it is a truly shared connection, with other households in your district. Thus, the more people that log on, the more you have to share that bandwidth. The result is your actual "throughput" is reduced, often greatly. This is aggrevated by the business services which Cox may be offering in the area, as business class services have "Service Level Agreements" which have minimum performance standards not available to consumers. This is why you'll see true variances in download speeds and overall reliability caused by traffic bottlenecks. The big down side to Cable is security vulnerability. During the denial of service attacks against Yahoo! and the like, over 40% of the computers generating the attack, were consumer PCs which were infected with script viruses of Cable internet customers who had not protected their hardware with the appropriate software to combat intrusions or virus infections. The switching center of the Cable company is the weak link, as a hacker mearly has to ride packets of data coming through a router which does not authenticate the way a router behind a corporate firewall might.

DSL works over shorter distances (less than 18000 feet from teh telco's Central Office or CO) over the common twisted pair of wire that provides your dial tone/phone service. The speeds are limited by the hardware at the CO, called DSLAMs, and the speed also depends on distance (i.e. 3000 feet may allow up to 1.5Mbps whereas 12000 may limit to 512kbps) and the loading of the circuit over that distance. Unlike Cable, your DSL connection is your own, and your throughput remains constant. However consumer DSL is shared in the sense of multiple users sharing an Internet "port" at the CO (anywhere from 10:1 to 20:1, depending on your carrier). However, you typically get more consistent performance because the DSLAM can load balance the "demand". However, throughput is 99% consistent and there is less packet loss because of the dedicated nature of the circuit. DSL is more secure than cable (but is still vulnerable without reasonable precaution) because the connection can be turned off, and your ISP will almost always assign dynamic IP addresses to consumer users.

In terms of service, think of who actually is the backbone of the Internet. It isn't your cable company, they lease access just like AOL, Time Warner and Prodigy. The Internet is meshed by "Tier 1" networks: AT&T, Sprint, WorldCom (UUNet), Genuity, Qwest and Cable & Wireless. Of these, Genuity (former GTE and BBN company) was the true inventor of the internet--stemming from the ARPANET project for the DoD in the 1960s. These are phone companies...so, when you need to dial up, or get high-bandwidth, what is your shortest path? The phone company that's been interconnected with these backbones for decades or a cable company, who struggles to provide decent TV service, and now wants to be your phone company and ISP?

I'm not saying the phone company is going to provide you better service, but they have been doing it longer. I'm also skewed by working for a large telco, but since I live out of their dialtone and get service from a competitor, I can reliably say that my DSL works well, and was easy to set up.

Thanks for bearing with a long post.....;)

So I try and I scream and I beg and I sigh
Just to prove I'm alive, and it's alright
'Cause tonight there's a way I'll make light of my treacherous life
Make light!

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