ECVZZ 0 #1 December 28, 2002 This morning I dialed the # of the local Pharmacy that I've been doing business with for the last 15 years and was greeted by a recording that said "Thank you for calling Smith's pharmacy....". Must've mis-dialed, I thought. Oh well, hang up and dial again. Same recording. This time I stayed on the line through the endless drone of an automated answering machine to speak with a living, breathing person. When the "pharmacy associate" answered, I told her that I had dialed "Ideal pharmacy", to speak with Charlene and have a prescription refilled. She replied that Smith's grocery had bought out Ideal pharmacy, and that they were now in possession of my account information and could supply the needed drug. I gave her the Rx # and asked the cost (on certain brand name drugs my ins. only covers a percentage). After awhile on hold, she came back with a price that would cost me double (to the penny) what I had been paying. Needless to say I politely cancelled the refill, called wally-world and got a price that was actually a buck less than I'd been paying. They in turn, called Smith's and had my info transferred to them. Problem solved. What bothers me about the whole situation is after all the years of doing business with Dick and Charlene (the owners of Ideal pharmacy), I didn't receive so much as a note or phone call saying they were selling my account. They were a small family owned business, and I always dealt with Charlene directly (she was a pharmacist, and worked behind the counter). She and Dick have known my son since he was born, and know as much about my personal life as many of the people I work with, so I'm more than a little disappointed. The vision in my head is of Dick and Charlene running away with a handful of cash while yelling "thanks for the dough, sucker", just after they give me a swift kick in the nuts. Greg Quote Share this post Link to post Share on other sites
f1freak 0 #2 December 28, 2002 Thats what you call "buying the customer base..." Most of the time that is worth way more than the company its self... It does suck... HAVE FUN... ...JUST DONT DIE Quote Share this post Link to post Share on other sites
seedy 0 #3 December 28, 2002 Quote I does suck... ??? I intend to live forever -- so far, so good. Quote Share this post Link to post Share on other sites
freeflir29 0 #4 December 28, 2002 QuoteThe vision in my head is of Dick and Charlene running away with a handful of cash while yelling "thanks for the dough, sucker", just after they give me a swift kick in the nuts. I wouldn't put that nasty of a spin on it. Think of it more as a couple that has worked many years building a business. Countless hours while scraping to make ends meet in the beginning. 20 or 30 years later a big company came along and offered them a truck load of cash. They saw the opportunity to retire, spend more time with kids or grand kids, buy that vacation house, unload the burden of running the business in shaky financial times, etc etc etc. Remember....it's nothing personal....just business. Quote Share this post Link to post Share on other sites
freefallfreak 0 #5 December 28, 2002 Quote I does suck... BWAAAAHAHAHAHAHAHA FFF "Upon seeing the shadow of a pigeon, one must resist the urge to look up." Quote Share this post Link to post Share on other sites
ECVZZ 0 #6 December 28, 2002 Quote I wouldn't put that nasty of a spin on it You're right Clay (Damn I hate it when you're right! ). What bothers me though is that it was personal. I don't mean like a personal attack, but rather that they had a very personal relationship with many of their customers. Would've been nice if they had at least sent notices to everyone. Greg Quote Share this post Link to post Share on other sites
ECVZZ 0 #7 December 28, 2002 Quote I does suck... Oh no Travis, not you!?!? Helluva place to spring that on us. Greg Quote Share this post Link to post Share on other sites
freeflir29 0 #8 December 28, 2002 QuoteWould've been nice if they had at least sent notices to everyone. True....I can kind of understand though. I'm sure it wasn't any easy decision on their part. Probably VERY stressful in fact. I would bet they had to make the decision of selling out now while the gettin is good or facing some pretty tough odds when the chain decided to open up a store across the street to drive them out of business. If it was me.....I would have sent out some cards or something. Just to let everyone know how much I appreciated their business over the years. Quote Share this post Link to post Share on other sites
dzdiva 7 #9 December 28, 2002 Travis??? "It's not just a daydream if you choose to make it your life..." Quote Share this post Link to post Share on other sites
ECVZZ 0 #10 December 28, 2002 Quote I would have sent out some cards or something Yeah, it's not like they weren't a frickin Hallmark store, too! Greg Quote Share this post Link to post Share on other sites
freeflir29 0 #11 December 28, 2002 Quote it's not like they weren't a frickin Hallmark store Quote Share this post Link to post Share on other sites
dzdiva 7 #12 December 28, 2002 Yeah I hear they have a card for all occasions! "It's not just a daydream if you choose to make it your life..." Quote Share this post Link to post Share on other sites
f1freak 0 #13 December 28, 2002 SHIT, of all the words to mess up..... HAVE FUN... ...JUST DONT DIE Quote Share this post Link to post Share on other sites
dzdiva 7 #14 December 28, 2002 It's okay Travis.. "It's not just a daydream if you choose to make it your life..." Quote Share this post Link to post Share on other sites
ECVZZ 0 #15 December 28, 2002 Freudian slip maybe???Greg Quote Share this post Link to post Share on other sites
dzdiva 7 #16 December 28, 2002 "It's not just a daydream if you choose to make it your life..." Quote Share this post Link to post Share on other sites
seedy 0 #17 December 28, 2002 sorry, couldn't resist. I intend to live forever -- so far, so good. Quote Share this post Link to post Share on other sites
f1freak 0 #18 December 28, 2002 I had boobies on my mind.... HAVE FUN... ...JUST DONT DIE Quote Share this post Link to post Share on other sites
ECVZZ 0 #19 December 28, 2002 SEE...SEE WHAT YOU'VE STARTED!!! YOU SHOULD BE ASHAMED OF YOURSELF! Oh, wait-a-minute...that would be Travis.Greg Quote Share this post Link to post Share on other sites
freefallfreak 0 #20 December 28, 2002 Quote I does suck Quote I had boobies on my mind.... Ahh, f1freak...(lol)...blame it on anything at this point...lol. FFF "Upon seeing the shadow of a pigeon, one must resist the urge to look up." Quote Share this post Link to post Share on other sites
f1freak 0 #21 December 28, 2002 oh well, i feel free now.... HAVE FUN... ...JUST DONT DIE Quote Share this post Link to post Share on other sites
dzdiva 7 #22 December 28, 2002 LOL "It's not just a daydream if you choose to make it your life..." Quote Share this post Link to post Share on other sites
freefallfreak 0 #23 December 28, 2002 Makes ya feel better now that you are "out of the closet"?? FFF "Upon seeing the shadow of a pigeon, one must resist the urge to look up." Quote Share this post Link to post Share on other sites
JumpNFly 0 #24 December 28, 2002 hehehe, t-rav made a funny... And boobies... come on you could have come up wih a better one then that baby boy The key to walking on water... Is knowing where the rocks are Quote Share this post Link to post Share on other sites
freeflir29 0 #25 December 28, 2002 Quote come on you could have come up wih a better one then that baby boy It always works for me......of course...it's the truth... Quote Share this post Link to post Share on other sites
