Geek Help Needed

[FliegendeWolf 0]

Sooo...I just upgraded my computer to windows 2000 and all seems to be fine except for one thing: I am getting no sound from WAV files, but I am getting sound from windows media files. I use a C-Media PCI device. I've tried updating the drivers for the device (and Microsoft lists it as 2000 compatible). Any idea as to why this might be happening?

A One that Isn't Cold is Scarcely a One at All

[Faber 0]

did you upgrade from 98 or 95? i had a similar problem as i did it to get xp from 98. i simply formated it reinstalled from cd then i had no problems. you could also try the repair thing on the cd(if the 2000 has it).

Stay safe
Stefan Faber

[CrazyIvan 0]

Have you checked VOLUMEN CONTROL?, usually there is a panel for WAV/MP3 maybe is muted or very low.

__________________________________________
Blue Skies and May the Force be with you.

[FliegendeWolf 0]

Yes, the volume is up on the control panel.

A One that Isn't Cold is Scarcely a One at All

[CrazyIvan 0]

Have you installed the service packs?

__________________________________________
Blue Skies and May the Force be with you.

[LuvToFly 0]

A couple of things:

1) Are you saying that your Window media player opens, plays wmv files, but not WAV files? What happens when you try to play them. Does it appear to be playing them, or do you get an error message and if so, what does the message say?

2) I saw that you answered the question about the volume control, and saw that you said you checked it. - Just want to be sure we are talking about the same thing here - We're talking about the volume adjustment window where you see several vertical sliders - from left to right named: Master Volume / Wave Balance / SW Synth Balance... etc

This is where the wave balance volume control needs to be full up -

Also, short of the Service Pack upgrade, I'd suggest you up grade your Windows media player to the latest version. If you upgraded using a Windows 2000 CD, you DEFINITELY do not have the latest version.

T.B. (Geek)

"The helicopter approaches closer than any other to fulfillment
of mankind's ancient dreams of a magic carpet" - Igor Sikorsky

[LuvToFly 0]

Some custom sound cards install their own volume center - which in effect, replaces what used to be controlled exclusively by the Windows panel.

Make sure that your sound card software did not install a volume center of it's own. If it did, you need to make adjustments in there -

Also, when you said you installed drivers - did you install the full recommended setup for the sound card - or did you just install the drivers? Some have both - and it may make a difference depending on what the card is looking for -

T.B. (Geek)

"The helicopter approaches closer than any other to fulfillment
of mankind's ancient dreams of a magic carpet" - Igor Sikorsky

[FliegendeWolf 0]

DOH! Problem solved. Strange: when I first upgraded the computer, the sound was fine. I assumed it was only the WAV files that were not processing correctly because I had watched a few movies with no sound issues. So I tried watching them again...no sound. So I went to the back of the computer and switched my speaker jacks. That fixed it. I wonder why that happened?

A One that Isn't Cold is Scarcely a One at All

[britboynz 0]

Fill out the service request form (like we ask all our users to!) & wait for tech support to contact you. Glad ur problem is sorted

SYSTEM PROBLEM REPORT

This is a form to make the reporting of problems consistent,
allow records of problems to be kept, and a method of discouraging
users from reporting faults in the first place.

--------------------------------------------------------------------------------


Your name? ___________________
Your login name? ____________________
The date? __/__/__
The date the problem first occured if different? __/__/__
Problem Severity:
Minor__ Minor__ Minor__ Minor__
Which machine? ____________________
Which area appears to be at fault?
Communications__ Disk__ Base Unit__ Network__ Keyboard__
Screen__ Mouse__ Everything__ Don't Know__
Is it plugged in? Yes__ No__
Is it switched on? Yes__ No__
Has it been stolen? Yes__ No__
Have you tried to fix it yourself? Yes__ No__
Have you made it worse? Yes__
Have you read the manual? Yes__ No__
Are you sure you've read the manual? Yes__ No__
Are you absolutely certain you've read the manual? Yes__ No__
Did you understand it? Yes__ No__
If `Yes' then why can't you fix it yourself?
__________________________________________________
__________________________________________________
Is the equipment unexpectedly noisy? Yes__ No__
If `Yes' what sort of noise?

Grinding__ Rattling__ Whirring__ High pitched whine__ Sound
of disk head scouring disk__ Strange, out of tune whistling or
humming__
Is there a smell of burning? Yes__ No__
If `Yes' is the equipment on fire? Yes__ No__
Is the fault repeatable? Yes__ No__
What were you doing (with the equipment) at the time the fault occurred?
__________________________________________________

__________________________________________________
If `nothing' explain why you were logged in:
_________________________________________________
Are you sure you aren't imagining the problem? Yes__ No__
Do you have any independent witnesses of the problem? Yes__ No__
Describe the problem:
__________________________________________________
__________________________________________________
Now, describe the problem accurately:
__________________________________________________
__________________________________________________
Speculate wildly about the cause of the problem:
__________________________________________________
__________________________________________________

Can't you do something else, rather than bothering me? Yes__ No__