VisionAir 0 #1 March 10, 2004 I've been bamboozled by an on-line company and just wanted to pass on a heads up. Don't do business with www.silkgreenhouse.com. They are registered with the BBB. http://www.indybbb.org/commonreport.html?compid=27004790 And no I don't have a green thumb Huh?!? What cloud?!? Oh that!!! That's just Industrial Haze Alex M. Quote Share this post Link to post Share on other sites
tunaplanet 0 #2 March 10, 2004 Details on what happened? Or should we just take your word Just kidding. What happened? Forty-two Quote Share this post Link to post Share on other sites
Raefordite 0 #3 March 10, 2004 Wow - don't know what happened, but ouch! The BBB really has a file on them. As a BBB member, a report like this would send my business out of business! Quote Customer Experience Based on BBB files, this company has an unsatisfactory record with the Bureau due to unanswered complaints. Complaints received by the Bureau allege orders have been up to three months late, phone calls and emails have been ignored, and there is a delay in receiving promised refunds. When evaluating complaint information, please consider the company's size and volume of business. The number of complaints filed against the company may not be as important as the type of complaints and how the company handled them. Closed Complaints Number of complaints processed by the BBB in last 36 Months: 44 Number of complaints processed by the BBB in last 12 months: 41 Complaints Concerned Sales Issues: 2 Outcome of all complaints - Resolved: 2 Delivery Issues: 30 Outcome of all complaints - Resolved: 15; Company did not respond: 15 Product Quality Issues: 1 Outcome of the complaint - Resolved: 1 Refund or Exchange Issues: 6 Outcome of all complaints - Resolved: 2; Company did not respond: 3; Unpursuable: 1 Customer Service Issues: 3 Outcome of all complaints - Resolved: 1; Company did not respond: 2 Credit or Billing Issues: 2 Outcome of all complaints - Resolved: 1; Company did not respond: 1 Quote Share this post Link to post Share on other sites
VisionAir 0 #4 March 10, 2004 9 months late on delivery of a $58 silk plant...no replies to phone messages...and thru emails, 5 different promised ship dates. Huh?!? What cloud?!? Oh that!!! That's just Industrial Haze Alex M. Quote Share this post Link to post Share on other sites
CrazyThomas 0 #5 March 10, 2004 Well, if they've ever mailed you info, and sent a reply letter, TRY THIS It helps to clear up old junk. Thomas Quote Share this post Link to post Share on other sites
theskydiveguy 0 #6 March 10, 2004 Stay away from Silk Plant dealers.. The real ones are SOOO much nicer.. Ok ok .. i'm doing my best to troll the post ;) Good lcuk sucks to get rippped off.. I did once on Ebay many moons ago. ~Jeff Quote Share this post Link to post Share on other sites
