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loumeinhart

oh man, I have NO patience for this

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EDIT-should have posted on old att/cingular thread:S
ok- called cingular cust service for the first time,

ROBOT LADY "are you having problems with email or internet?"

ME "no"

ROBOT LADY "I'm sorry, I didn't understand your reply, are you having problems with email or internet?

[B]ME "uhh neither"

ROBOT LADY "I'm sorry, I didn't understand your reply, is you would like to change your service press 1, if you like to make a payment press 2,

ME

ROBOT LADY "are you still there?"

****** by now I'm hitting zero and cursing****

ROBOT LADY "I'm sorry we are having trouble, please hold and your call will transferred to a customer service representive.....

ME[/B] "THANK YOU!!!!"

ROBOT LADY "I'm sorry, I didn't understand your reply, are you having problems with email or internet?

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I know an operator at Verizon. She told me they can here the person on the other end while the "robot lady" is going on. I think this is for the directory tho. Anyway she claims they hear all kinds of swearing and stuff. Sometimes they are laughing so hard it's difficult to answer. lol

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