JohnRich 4 #1 March 22, 2005 My internet service provider (NWW.net) has been having a problem for several weeks now: all e-mail sent to AOL addresses gets kicked back as undeliverable. NWW claims the problem is on AOL's end, and that they have requested AOL fix it. But nothing is happening. I'm about to switch ISP's, as much as I hate to change my long-standing e-mail address. If I can't talk to AOL people, this service is worthless to me. Question: What is an "SMTP connection failure"? If any of you computer gurus can tell me what is going wrong from the below information, I would sure appreciate it. I use Outlook Express on the back end of the NWW email system, and I've set all the security parameters to the loosest possible settings. Sample kickback message: ---------------------------------------------------------- Delivery failed 10 attempts: Xxxxxxxx@aol.com SMTP connection faile Original message follows. Received: from w4587632545256 [66.118.47.182] by nww.net (SMTPD32-8.15) id A4FF90F40144; Mon, 21 Mar 2005 11:31:43 -0600 Message-ID: <005b01c52e3c$1889d9d0$b62f7642@w4587632545256> From: "John Rich" To: ... Subject: Can you hear me now? Date: Mon, 21 Mar 2005 11:33:27 -0600 MIME-Version: 1.0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: 7bit X-Priority: 3 X-MSMail-Priority: Normal X-Mailer: Microsoft Outlook Express 6.00.2800.1478 X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1478 X-Declude-Sender: JohnRich@nww.net [66.118.47.182] X-Note: This E-mail was scanned by Declude JunkMail (www.declude.com) for spam. X-Spam-Tests-Failed: SPAMHEADERS [3] Can you hear me now? Quote Share this post Link to post Share on other sites
flyingferret 0 #2 March 22, 2005 Check into reverse DNS lookups. We had the same issue with AOL, it was getting bounced or putting in the spam box. Due to virtual hosting, the reverse DNS lookup did not match the sending server. Ask your ISP.-- All the flaming and trolls of wreck dot with a pretty GUI. Quote Share this post Link to post Share on other sites
AirMail 0 #3 March 22, 2005 AOL is probably blocking your ISP as a spammer. Your bounce message doesn't have all the info in it for me to tell. AOL will also check your domain's SPF records in the DNS to see if you are who you say you are. P--- It's never too late to have a happy childhood. Postal Rodriguez, Muff 3342 Quote Share this post Link to post Share on other sites
JohnRich 4 #4 March 22, 2005 QuoteCheck into reverse DNS lookups. We had the same issue with AOL, it was getting bounced or putting in the spam box. Due to virtual hosting, the reverse DNS lookup did not match the sending server. Ask your ISP. AOL has a trouble-shooting page with a DNS testing tool, whereby you plug in your numerical entry, and it tells you if there is something special blocking your e-mail. Mine came up clean... This is the e-mail message I got from my ISP today: "AOL does have a problem. We do have a Top Priority Ticket open with them so they can correct their problem. They say that are real busy and should get the problem corrected soon." Grrrr... It's been three weeks already! This seems like a good way for AOL to drive other ISP's/competitors out of business. Thanks for the suggestion. Quote Share this post Link to post Share on other sites
Katzeye 0 #5 March 22, 2005 DUMP AO-HELL! It's always been a piece of shit on sooooo many levels! Keep your ISP tho, just use their email. Is a chicken omelette redundant? Quote Share this post Link to post Share on other sites
jmp2liv 0 #6 March 22, 2005 Hi John, In my experience, AOL is the problem and changing your ISP won't help much (unless you switch to AOL, which I REALLY don't recommend). The reverse DNS entries look OK, so that shouldn't be the problem. Tell the people you're emailing to set up a yahoo email account or something, that should bypass AOHell altogether. Blue Skies, Steve Quote Share this post Link to post Share on other sites
flyingferret 0 #7 March 22, 2005 Guys...he is sending to AOL.-- All the flaming and trolls of wreck dot with a pretty GUI. Quote Share this post Link to post Share on other sites
jmp2liv 0 #8 March 22, 2005 Yeah, I guess I should have worded that better. What I meant to say to John, was to have the people with the AOL email accounts that he is emailing to, to set up an account through Yahoo or Hotmail or something. That way he doesn't have to email to the AOL accounts. Any clearer? Quote Share this post Link to post Share on other sites flyingferret 0 #9 March 22, 2005 Yeah, pretty hard to do for work though. We ran into it and advise several people that they needed to edit spam settings while we workd with AOL. Personally, I think it is semi jouvenile to use an AOL, YAHOO< ETC account for anything professional. But then again, I have heard some people say the same about your own domain name. Personally I give a lot more credence to someone who has a domain setup.-- All the flaming and trolls of wreck dot with a pretty GUI. Quote Share this post Link to post Share on other sites JohnRich 4 #10 March 23, 2005 QuoteWhat I meant to say to John, was to have the people with the AOL email accounts that he is emailing to, to set up an account through Yahoo or Hotmail or something. Yeah, that's a work-around, but I hate to make people go to a lot of extra work just because of a problem on my end. What I'm doing temporarily is using by DZ.com e-mail here, for those folks. Those go through fine. That just makes it extra work on my part. Meanwhile, I'll give my NWW guys a few more days to get their crap straight. Quote Share this post Link to post Share on other sites Join the conversation You can post now and register later. If you have an account, sign in now to post with your account. Note: Your post will require moderator approval before it will be visible. Reply to this topic... × Pasted as rich text. Paste as plain text instead Only 75 emoji are allowed. × Your link has been automatically embedded. Display as a link instead × Your previous content has been restored. Clear editor × You cannot paste images directly. Upload or insert images from URL. Insert image from URL × Desktop Tablet Phone Submit Reply 0
flyingferret 0 #9 March 22, 2005 Yeah, pretty hard to do for work though. We ran into it and advise several people that they needed to edit spam settings while we workd with AOL. Personally, I think it is semi jouvenile to use an AOL, YAHOO< ETC account for anything professional. But then again, I have heard some people say the same about your own domain name. Personally I give a lot more credence to someone who has a domain setup.-- All the flaming and trolls of wreck dot with a pretty GUI. Quote Share this post Link to post Share on other sites
JohnRich 4 #10 March 23, 2005 QuoteWhat I meant to say to John, was to have the people with the AOL email accounts that he is emailing to, to set up an account through Yahoo or Hotmail or something. Yeah, that's a work-around, but I hate to make people go to a lot of extra work just because of a problem on my end. What I'm doing temporarily is using by DZ.com e-mail here, for those folks. Those go through fine. That just makes it extra work on my part. Meanwhile, I'll give my NWW guys a few more days to get their crap straight. Quote Share this post Link to post Share on other sites
