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wmw999

Nuggets

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I'm a first-line manager, and get to talk to folks, and evaluate them, and the like. So I thought I'd pass on a nugget for those of you who are in jobs that you care about. Feel free to add on other nuggets -- most of this experience came from bad decisions, just like other experience :)
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If you want to know exactly what a job requires so that you can make sure and do the minimum, people will notice when you don't. If you use those minimums as a guideline to meeting the objective of doing as good a job as possible for your customers (be that your boss, co-workers, or real customers), then people won't notice as much the occasional failure to meet a minimum, because it gets lost in all the times you just figured out what did need to be done.

BTW, this is much harder for some jobs, and some people, than others. Not everyone has the same sensor for what needs to be done. Life's not always fair like that.

Wendy W.
There is nothing more dangerous than breaking a basic safety rule and getting away with it. It removes fear of the consequences and builds false confidence. (tbrown)

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