Deepseed delivery times?

[HybridHB 0]

Anyone order a suit from Deepseed recently? How long did it take to ship? They told me 4 weeks production time before ordering, and now its been over 30 days and no emails from them. Ive emailed them twice with no response. Ive read on here that their customer service was good but they seem to be ignoring me.

[Scoop 0]

I had a good experience with them a long time ago now. Can't remember the delivery times but communcation was good. Have you tried giving them a call?

I ordered a rig that got held up at customs for weeks before I got a letter advising me they had it. All sorts of reasons you might have adelay, although saying that its only 2 days over what they told you.

[chris74 0]

Hey,
I ordered one from them at the beginning of the year and the timing was ok ( I am pleased too with the fit and the build of my FFsuit ) but 1 month later I ordered a Gear bag from them and they did the same as you . After 2 or 3 emails without response , I sent a very offensive e-mail and they came back to me , Liam apologizes and wrote to me he will refund me because it wasn't the standard they expected for their society. 1 week later the bag reaches me and until now I am very happy with it .
Blue skies
Chris
PS : BUT I am still waiting for my refund but I don't care

[ruthers 0]

I ordered a jump suit and they were less than 3 weeks getting it out the door from when I confirmed my measurements to them. Good service.

They have a skype address which you can sometimes find them active on - look on the website.

Cheers,
Hamish

[SPAWNmaster 0]

i ordered a jumpsuit like last month and got it within 2 weeks. liam was super cool about customer service so i can't imagine why you're having this experience!