Sen.Blutarsky 0 #1 January 22, 2006 Any of you have problems with these? The Senator was just recalled home to fix a kitchen faucet. I discovered that a plastic o-ring/spacer in the valve assembly had broken into quarters and lodged by the pin, blocking flow. It’s a Talia model, three years old and under lifetime warranty protection. Unfortunately the affected part of the valve is factory sealed and so I can’t repair it although I temporarily restored flow by removing the pin. Have you experienced something like this with Grohe, if so what was your impression of Grohe’s customer service – they’re closed today and it would be nice to anticipate events. Cheers. Blutarsky 2008. No Prisoners! Quote Share this post Link to post Share on other sites
TomAiello 26 #2 January 22, 2006 For the amount a Grohe faucet costs, they'd better replace it quick. I'm currently picking out faucets for my house (after an extensive remodel, I'm putting in all new fixtures). Grohe and Moen are pretty much the short list. I'd love to hear what kind of experience you have with their customer service.-- Tom Aiello Tom@SnakeRiverBASE.com SnakeRiverBASE.com Quote Share this post Link to post Share on other sites
squirrel 0 #3 January 22, 2006 parents have had one for 7 years...no problems. ________________________________ Where is Darwin when you need him? Quote Share this post Link to post Share on other sites
