bigway 4 #1 October 12, 2006 I for one really do not like customer service in the uk, i am sure other people in the uk also think it is bad but this takes the cake... http://www.24carat.co.uk/questionstheyaskusframe.html If you have time, take a read of some of these and see how people are asking legitimate questions about a company and how rude this company is in reply. .Karnage Krew Gear Store . Quote Share this post Link to post Share on other sites
Cudlo 0 #2 October 12, 2006 It could be alot worse. I was at a mechanic waiting for my truck to get finished, and one of the guys working there is on the phone with a computer tech rep from their central office. I am listening to this guy talk to him and after about 20 mins of the mechanic getting frustrated I offered to fix their computers. The shop was so thankful they did all the work on my truck for free._________________________________________ "People demand freedom of speech to make up for the freedom of thought which they avoid." - Kierkegaard Quote Share this post Link to post Share on other sites
skinnyshrek 0 #3 October 12, 2006 Imagine a company from BLACKPOOL being rude. Full of tossers that townhttp://www.skydivethefarm.com do you realize that when you critisize people you dont know over the internet, you become part of a growing society of twats? ARE YOU ONE OF THEM? Quote Share this post Link to post Share on other sites
waltappel 1 #4 October 12, 2006 In the US, good customer service is kind of a hit-or-miss thing. If you want to experience excellent customer service travel to Turkey. The people there take serious pride in customer service. Walt Quote Share this post Link to post Share on other sites
BillyVance 35 #5 October 12, 2006 QuoteImagine a company from BLACKPOOL being rude. Full of tossers that town Yeah, there's one wrestler from that town on WWE... He's incredibly rude and snooty... "Mediocre people don't like high achievers, and high achievers don't like mediocre people." - SIX TIME National Champion coach Nick Saban Quote Share this post Link to post Share on other sites
Buried 0 #6 October 12, 2006 Quotethe US, good customer service is kind of a hit-or-miss thing you mean if it comes from india or US call centers? Where is my fizzy-lifting drink? Quote Share this post Link to post Share on other sites
Stumpy 284 #7 October 12, 2006 Actually i think that page is pretty funny. Sounds like its a very small company and they get a lot of stupid questions!!Never try to eat more than you can lift Quote Share this post Link to post Share on other sites
shropshire 0 #8 October 12, 2006 I'll 2nd that ... some doughnuts just don't want to read so ask stupid questions - doh. T'internet is full of idiots .... never happens here, by the way (.)Y(.) Chivalry is not dead; it only sleeps for want of work to do. - Jerome K Jerome Quote Share this post Link to post Share on other sites
waltappel 1 #9 October 12, 2006 QuoteQuotethe US, good customer service is kind of a hit-or-miss thing you mean if it comes from india or US call centers? That's pretty much the way things are in the call center world these days and I'm not too crazy about it. Some companies and individuals are really committed to customer service in the US and when someone experiences it, it's generally so unusual that they tell people about it. That's a shame. Personally, I think we should be able to *expect* great customer service. Walt Quote Share this post Link to post Share on other sites
sartre 0 #10 October 12, 2006 QuoteSome companies and individuals are really committed to customer service in the US Nordstrom's is well known for their emphasis on great customer service. Not that I would know; they don't sell any skydiving related equipment, so I don't go in there anymore. Quote Share this post Link to post Share on other sites
Froggy 0 #11 October 13, 2006 QuoteI'll 2nd that ... some doughnuts just don't want to read so ask stupid questions - doh. T'internet is full of idiots .... never happens here, by the way QuoteActually i think that page is pretty funny. Sounds like its a very small company and they get a lot of stupid questions!! Absolutely agree! I don't see anything wrong with answers and comments posted on that page. If you are either dumb enough to not read the info that's already there for you, or disrespectful enough to other people to assume they'll drop everything to answer your stupid question (instead of putting just a little bit of effort in your own research), you deserve to be told that. It has nothing to do with a bad customer service... As a side note, most people would agree that the customer service in Europe is not nearly as good as in the USA or Canada. I can certainly attest to that, judging from my own experience. However, when I think about it, it's the problem with a customer, not a customer service. We expect a company we are dealing with to bend over backwards to get our business and to keep us pleased, assuming that "the customer is always right", and oftentimes we are unreasonable to a point of actually being f*cking asssholes. When we get a different reaction, we are rather shocked, and take it as a "bad customer service". It's not a bad service -- a company just HAD IT with us (their customers). Those who always complain about a bad customer service, need to get a life, and lose the attitude!-------------- We were not born to fly. And all we can do is to try not to fall... Quote Share this post Link to post Share on other sites
