2fat2fly 0 #1 May 16, 2007 These idiots-I have cable service and the cable modem and everything went out Friday afternoon. I called and got the automated message saying there was an outage in my area-OK, I can deal we all have issues sometimes. Saturday afternoon i waded through the menues to talk with a person that told me someone would be out within a couple of hours so I cancelled our dinner reservations adn waited at home. After 3 hours I called back. There was no record of my call and it was after service hours so someone would be out between 8-12 Sunday. Mother's Day-remember. I explained that I had already donated enough of my time to Charter so someone would be there between 8-10. We argued about that for a bit and he finally conceded. As he's entering the work order (so he says) he starts giving me the pitch on phone service. "Dude, I have 2 services now and neither work. This is a bad time to try to sell. I confirmed the work order for both services and hung up. The service guy arrives at 10:45 and is totally surprised that high speed is out. It wasn't on the work order. He has to go get more equipment and I don't get back up and running until Sunday evening. Monopolies make you complacent. I wish that if you can prove how much time you waste with a company, you could bill them at your normal salery rate.I am not the man. But the man knows my name...and he's worried Quote Share this post Link to post Share on other sites
popsjumper 2 #2 May 16, 2007 Quote ...I wish that if you can prove how much time you waste with a company, you could bill them at your normal salery rate. Doctors Lawyers Plumbers Customer service (any company) Manifest beotches and the list goes on and on and on.... My reality and yours are quite different. I think we're all Bozos on this bus. Falcon5232, SCS8170, SCSA353, POPS9398, DS239 Quote Share this post Link to post Share on other sites
