atsaubrey 0 #1 July 14, 2006 manufacturers call you after 6 months to ask you how their product is treating you? I got a call from Geoge at Precision Aerodynamcs asking how their canopy was suiting me! Can you imagine that! They called to ask if I was enjoying my purchase! Now that in my opinion is kickass customer service, we talked about some other things and another purchase is in the works. Precision has a customer for life!"GOT LEAD?" Quote Share this post Link to post Share on other sites
kenneth21441 0 #3 July 14, 2006 I must agree that is great customer service as far as checking with the customer. I guess alot of companies do not do this too much as it cost so much in man hours, or they dont care what the customer thinks? But when a company calls up and says how are things and are you happy with our product and do you think there is anything we can do to improve let us know. Now in this new market economy its outstanding,...Kenneth Potter FAA Senior Parachute Rigger Tactical Delivery Instructor (Jeddah, KSA) FFL Gunsmith Quote Share this post Link to post Share on other sites
mjosparky 4 #4 July 14, 2006 That because you are a special customer.Hey, are you looking forward to life in the thriving metropolis of Visalia? I spent a week there one day. Did a July 4th. Demo.My idea of a fair fight is clubbing baby seals Quote Share this post Link to post Share on other sites
tdog 0 #5 July 14, 2006 Every time I go to the dentist and have a procedure (thus far, wisdom teeth out and 3 fillings from my childhood replaced - total of 3 procedures) the DENTIST, not the assistant or office staff, calls to ask how I am doing a day after... Yes, he is 20% more expensive than comfort dental, but I like their customer service and refer them to everyone I know... A call goes a very long way, doesn't it... Quote Share this post Link to post Share on other sites
Feeblemind 1 #6 July 14, 2006 I had a pretty in depth conversation with the CEO of Aerodyne a few months after I bought my Canopy, very nice man. Fire Safety Tip: Don't fry bacon while naked Quote Share this post Link to post Share on other sites
diablopilot 2 #7 July 14, 2006 George is definately one of the best!---------------------------------------------- You're not as good as you think you are. Seriously. Quote Share this post Link to post Share on other sites
Pendragon 1 #8 July 14, 2006 Robi from Phoenix-Fly contacted me to ask how I found the V-1 about a month after he'd shipped it. I wasn't a PFI at the time either.-- BASE #1182 Muff #3573 PFI #52; UK WSI #13 Quote Share this post Link to post Share on other sites
idoru99 0 #9 July 14, 2006 I was called the by manufacturer about a month or so after I got my Mirage. <><><><><><><><><><><> The greatest risk you take in life is the risk you don't take. Quote Share this post Link to post Share on other sites
sd-slider 0 #10 July 15, 2006 Maybe cuz they want you to be their "Mascot"! Seriously, it is the cooooolest thing when a vendor/company follows-up to verify a purchase and is genuinely concerned about your satisfaction. . .Anvil Brother #69 Sidelined with a 5mm C5-C6 herniated disk... Back2Back slammers and 40yr old fat guys don't mix! Quote Share this post Link to post Share on other sites
