happythoughts 0 #1 December 6, 2007 There were 8 of us who are contractors that started on the same day. Therefore, our web access expired on the same day. I contacted the help desk and they filled out a ticket. "Someone will get back to you ASAP." Four days later, no contact, and I get an email... "The help desk has closed your ticket. If the problem persists, please contact us again." "Please complete our Customer Care document at this link." ...on the web. I'll bet those network guys get stellar reviews. They never get anything but praise. Quote Share this post Link to post Share on other sites
skymama 37 #2 December 6, 2007 Whenever I have to call Brighthouse, I'm reminded by them that I can contact them on the web 24 hours a day. When I usually have to call, it's because I have no internet connection. If I could connect, I wouldn't need to call! She is Da Man, and you better not mess with Da Man, because she will lay some keepdown on you faster than, well, really fast. ~Billvon Quote Share this post Link to post Share on other sites
Bolas 5 #3 December 6, 2007 I love how any place you call reminds you every 30 seconds too. Stupidity if left untreated is self-correcting If ya can't be good, look good, if that fails, make 'em laugh. Quote Share this post Link to post Share on other sites
