Excellent bonehead customer service

[dbac 0]

I just wanted to thank the ppl at bonehead for the excellent service I had recently when purchasing my mamba, especially Jackie and Linda.

When my helmet arrived into the UK it was a little too wide for my head and wobbled disconcertingly.

I also used metric allen keys to work on the imperial sized allen screws on my visor surround and had damaged the heads of the screws.

Bonehead sent extra padding for the helmet, spare screws, spare nuts AND an allen key that fitted. All I paid for was the postage from California - £5.

And when this package went missing, they sent out everything again and didn't charge me anything this time.

I'm very impressed with the no nonsense approach to customer service and i wish more companies in the UK had this attitude.

I'll be sure to post a gear review once I have 50-100 jumps on this helmet but so far it's looking good.

[monkycndo 0]

I definitely agree. My pimp daddy helmet came with just the leather band on the chinstrap. I also had a problem with my protrack not fitting securely in the padding. I had to keep adjusting both so they would be comfortable. I was at Perris and stopped by their office. Linda gave me the newer style foam pad for the chinstrap and a new set of foam liners that I could trim to fit for the protrack. Now my helmet fits like a glove and don't have to think about it anymore. Planning on getting a fullface from Bonehead next.

50 donations so far. Give it a try.

You know you want to spank it
Jump an Infinity

[Airgump 1]

i must agree with ya. i already owned 2 bonehead helmets and was trying to get started using a camera as a "in-flight recorder" with a hand me down helmet from a buddy. i had a multitude of problems like at the holiday boogie in eloy when my chin cup came off immediately after exiting the DC-3.

i bought a camera box and an illusion from bonehead and after crazy larry helped me get everything mounted, i can't imagine ever putting any other helmet on my head.

my thanks to the gang for awesome headgear and to linda for dropping it by manifest at perris saving me from paying for shipping. no other helmet will ever out shine the products that they provide us.