tr027 0 #1 November 27, 2005 I wasn't able to get a clear solution to this from past threads, so here it goes. I have had no problems with my neptune, until I decided to clear out my logbook on the unit and start over. So now I have done 3 jumps on the neptune which first I couldnt get downloaded. So I updated my total jumps on the neptune to be the total on paralog plus the 3 new ones. That worked with it and got them in Paralog, but now those 3 don't have any profile data. How can I update those last 3 so they have the profile data? Thanks."The evil of the world is made possible by nothing but the sanction you give it. " -John Galt from Atlas Shrugged, 1957 Quote Share this post Link to post Share on other sites
IanHarrop 42 #2 November 27, 2005 Quote I wasn't able to get a clear solution to this from past threads, so here it goes. I have had no problems with my neptune, until I decided to clear out my logbook on the unit and start over. So now I have done 3 jumps on the neptune which first I couldnt get downloaded. So I updated my total jumps on the neptune to be the total on paralog plus the 3 new ones. That worked with it and got them in Paralog, but now those 3 don't have any profile data. How can I update those last 3 so they have the profile data? Thanks. That's unusual, typically the detailed profile doesn't disappear from the Neptune until after 10 subsequent jumps. Have you tried contacting Alti-2? lara@alti-2.com"Where troubles melt like lemon drops, away above the chimney tops, that's where you'll find me" Dorothy Quote Share this post Link to post Share on other sites
tr027 0 #3 November 27, 2005 I figured they would just say it's a Paralog problem and talk to somebody else, but it's worth a shot. I don't see why the profiles wouldnt be there. Before deleting the logbook everything had been downloaded. It's not a big deal if I did somehow lose 3 profiles, but I want future profiles to be there."The evil of the world is made possible by nothing but the sanction you give it. " -John Galt from Atlas Shrugged, 1957 Quote Share this post Link to post Share on other sites
koppel 5 #4 November 27, 2005 Neptune Problem?!?! Try this one Exit Height shown as 8700 Deployment Height 4700 FF time 39 secs !!!!!!!!!!!!!!!!!! Oh yeah, did I mention it was a Tandem. aint cloud base a bugger I like my canopy... ...it lets me down. Quote Share this post Link to post Share on other sites
IanHarrop 42 #5 November 27, 2005 Why did you delete the jumps out of the Neptune?"Where troubles melt like lemon drops, away above the chimney tops, that's where you'll find me" Dorothy Quote Share this post Link to post Share on other sites
tr027 0 #6 November 28, 2005 QuoteWhy did you delete the jumps out of the Neptune? Well, I felt that once I had the profiles recorded in Paralog, there really wasnt anymore need to keep them on the neptune. There was also a jump from January 05 that was being added on each download, so I would have to manually delete it every time. I never figured out why, so deleting the book and starting over again seemed like a good idea. I figured it should be a simple thing, to do X jumps on the neptune, have them all downloaded, and then just restart the neptune logbook at 0. Well, apparently not, or I am missing something, so that's why I asked."The evil of the world is made possible by nothing but the sanction you give it. " -John Galt from Atlas Shrugged, 1957 Quote Share this post Link to post Share on other sites
IanHarrop 42 #7 November 28, 2005 I never delete jumps unless I loan my Neptune to someone - their jumps I delete When you're importing into Paralog just have it set to not over write existing data. BTW, what version of software is running on your Neptune?"Where troubles melt like lemon drops, away above the chimney tops, that's where you'll find me" Dorothy Quote Share this post Link to post Share on other sites
AggieDave 6 #8 November 28, 2005 Just about ever problem I've ever seen (besides a flat out breakage problem) was fixed by a new battery and a firmware update.--"When I die, may I be surrounded by scattered chrome and burning gasoline." Quote Share this post Link to post Share on other sites
tr027 0 #9 November 28, 2005 QuoteI never delete jumps unless I loan my Neptune to someone - their jumps I delete When you're importing into Paralog just have it set to not over write existing data. BTW, what version of software is running on your Neptune? V 2.6.0 and I put a fresh battery in when that version was released, so the battery isn't more than 4 or 5 months old."The evil of the world is made possible by nothing but the sanction you give it. " -John Galt from Atlas Shrugged, 1957 Quote Share this post Link to post Share on other sites
brianfry713 0 #10 November 28, 2005 I think I saw the same thing happen to me. It's a bug somewhere in the Neptune or Paralog that causes these profiles to not upload when the Neptune's jump numbers are changed. Here's what I think I was able to do to get them off of my Neptune, renumbered for your example. First delete these 3 new jumps from Paralog. Change the Neptune's log book back to 3 jumps, then make room in Paralog for them by renumbering jumps 1-3 if present. Then upload them into Paralog and the profiles should be present and you can renumber the jumps there to their actual jump numbers. Then you can renumber your real jumps 1-3 back to jumps 1-3. Problem solved. I'll email Klaus (Paralog) and Lara (Alti-2) this thread to see if this very minor bug can be fixed. Your future jumps will not have this problem and the profiles will be downloaded normally if you renumber your Neptune's total jumps to your actual total jump number before you make the skydives. As for your original problem which caused the additional jump to be added each time you upload data from the Neptune, one solution would have been to upload your data, delete the fake jump from Paralog, delete the Neptune's log book, and then update the Neptune's total jumps and total freefall time to your actual values before making your next jump. This would solve the problem and avoid this bug. Another solution I used when seeing this same problem was to insert or modify the fake jump in Paralog under the appropriate jump number and change one of the fields to "delete" or something like that. As long as Paralog is setup to not overwrite existing data, that way you know it's a fake and don't have to delete it every time. You shouldn't see this problem if Paralog has every jump already included.BASE 1224, Senior Parachute Rigger, CPL ASEL IA, AGI, IGI USPA Coach & UPT Tandem Instructor, PRO, Altimaster Field Support Representative Quote Share this post Link to post Share on other sites
tr027 0 #11 November 28, 2005 Wow, clever solution, and it worked like a charm! I have my profile data, and everything's numbered right. Thanks alot Brian. I will think twice next time I consider resetting my neptune logbook, and will anxiously await further software updates. -Tony"The evil of the world is made possible by nothing but the sanction you give it. " -John Galt from Atlas Shrugged, 1957 Quote Share this post Link to post Share on other sites
