futuredivot 0 #1 January 23, 2009 Marriott sent me a survey to fill out on my recent stay here's my comments. I wonder if I'll hear from them. Note that all excellent ratings were staff driven. The level of courtesy and professionalism from every staff member that I interacted with, even just passed in the hallways was outstanding. I did not feel that Marriott offered me the best value for money spent. The self parking fee is outlandish. How do you justify thirteen dollars a day for internet access that even Holiday Inn Express offers on a complimentary basis, or eighteen dollars for a breakfast with food quality on par with Hampton Inn's free bar and presentation slightly better than what nine dollars at Denny's provides. With all of us road warriors facing budget reductions and closer oversights, it's tough to absorb Marriott's policy to nickel and dime us to death.You are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
Thanatos340 1 #2 January 23, 2009 Come on.. Tell the truth.. the real issue you have with them.. They wouldnt let your "entertainer" past the lobby again, Right? Quote Share this post Link to post Share on other sites
futuredivot 0 #3 January 23, 2009 Dammit-she was a massage therapist. It said so on Craigslist!!You are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
shropshire 0 #4 January 23, 2009 No - and they will piss in you coffee next time you stay at one ....... anywhere in the world. (.)Y(.) Chivalry is not dead; it only sleeps for want of work to do. - Jerome K Jerome Quote Share this post Link to post Share on other sites
airtwardo 7 #5 January 23, 2009 So...yer bitchin' about spending the company's money to: ~ Park...put it in street and walk 1/2 a block fat ass, the exercise would do ya some good. ~ Net surf...all ya do it look at porn 1/2 the day, AND we @ dizzydot won't miss yer hand-less BJ comments OR all the anti BV dribble. ~ Food...18.00 may seem like a lot to some, but I've seen ya eat! Love ya brother ~ If you choke a Smurf, what color does it turn? ~ Quote Share this post Link to post Share on other sites
ryoder 1,590 #6 January 23, 2009 My last experience staying at Marriott for a week was OUTSTANDING! I even got invited to the employees picnic. Of course hooking up with the front desk clerk may have influenced my memories. "There are only three things of value: younger women, faster airplanes, and bigger crocodiles" - Arthur Jones. Quote Share this post Link to post Share on other sites
futuredivot 0 #7 January 23, 2009 It just seems that the more I pay for a room, the less I get for my money. I'm big on Hampton Inns. Clean, comfortable, a good work space-that's all I need. I would prefer a bar on site but it's not that big of a deal-the mid high chains (I don't stay in high end place) are as bad as airlines as hiding prices as fees.You are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
NWFlyer 2 #8 January 23, 2009 I'm with ya on that - it seems that the Marriott/Sheraton/Westin/Hilton level places feel like they can get away with the nickel and diming because much of their clientele is business travelers and can expense stuff. I have a theory that the internet access charges are because they're still trying to pay off all the money they spent to put in high-speed infrastructure back in the days before wireless ... the lower-range hotels/motels just threw in a couple wireless routers and can give it away free."There is only one basic human right, the right to do as you damn well please. And with it comes the only basic human duty, the duty to take the consequences." -P.J. O'Rourke Quote Share this post Link to post Share on other sites
shropshire 0 #9 January 23, 2009 I much prefer a small family run hotels, they tend to be more friendly and you don't wake up in the morning in the same type of room and wonder where on earth you are. These chain places are all clones and a touch boring - clean but dull. (.)Y(.) Chivalry is not dead; it only sleeps for want of work to do. - Jerome K Jerome Quote Share this post Link to post Share on other sites
Shell666 0 #10 January 23, 2009 QuoteIt just seems that the more I pay for a room, the less I get for my money. I'm big on Hampton Inns. Clean, comfortable, a good work space-that's all I need. I would prefer a bar on site but it's not that big of a deal-the mid high chains (I don't stay in high end place) are as bad as airlines as hiding prices as fees. If they don't write you back, they're not very good at "customer service". Why provide comments cards if you're not going to address the comments you receive? I work in a Conference Centre at the UofA (we have meeting rooms and guest rooms and rent out the dorms in the summer months). When we receive comment cards and evaluations back with good and/or bad comments, and the client has provided contact info to us, we reply to them. They've taken the time to let us know what went well and what didn't. We, in turn, take the time to let them know their comments are appreciated. These comments are how we improve OUR service to clients. I hope you do hear from them. If you don't, I'd recommend finding somewhere else to stay, and letting Marriott know you've done this because they didn't address your comments.'Shell Quote Share this post Link to post Share on other sites
stitch 0 #11 January 23, 2009 Well WAAAAAA!! Go hardcore, sleep in your car next time around. "No cookies for you"- GFD "I don't think I like the sound of that" ~ MB65 Don't be a "Racer Hater" Quote Share this post Link to post Share on other sites
futuredivot 0 #12 January 24, 2009 I'm just amazed that you can type that much without having to take a break and go get a hip replaced or something.You are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
popsjumper 2 #13 January 24, 2009 How many times have you stayed at a Marriott? Now, why did you go back the second time? My reality and yours are quite different. I think we're all Bozos on this bus. Falcon5232, SCS8170, SCSA353, POPS9398, DS239 Quote Share this post Link to post Share on other sites
futuredivot 0 #14 January 24, 2009 How many times have you stayed at a Marriott? ------------------------------------------- I used to regularly-A few years ago I sent my gold card to them with a nasty letter that never got a response --------------------------------------------------- Now, why did you go back the second time? ---------------------------------------------- It was an event at the hotel set up by my customer, I didn't get a vote and it was not practical to stay somewhere else and commute in (I looked in to it)You are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
BillyVance 34 #15 January 24, 2009 Is this the main Marriott brand? I've stayed at a few Courtyard Marriotts and thought they were nice. One time my wife was washing her hands in the sink and her engagement ring came off and disappeared into the drain. It's an 80 year old heirloom with a distinct diamond cut you don't see anymore. It wasn't long before their resident do-it-all maintenance man came by and took the drain pipe apart to fish it out. We even got the deaf-friendly room, complete with TTY phone, door flasher, phone flasher and bed shaker alarm clock. I'd stay at one again. Maybe not the main Marriott if you say its that bad."Mediocre people don't like high achievers, and high achievers don't like mediocre people." - SIX TIME National Champion coach Nick Saban Quote Share this post Link to post Share on other sites
