futuredivot 0 #1 June 8, 2009 I was told that this was a bit harsh. Copy/paste did some strange things with the spacing here Good afternoon, My wife and I stopped for lunch this afternoon at your xxx location and I unfortunately have to say that the experiment with your chain was a disaster. We ordered the cheese fries appetizer which was virtually tasteless. These were served with the almost but not quite ranch dressing that just doesn't get there. My wife had the ribs. Barbecue is such a varied dish that I can see where some people might prefer your recipe, but neither of us cared for it. I ordered a bone in rib eye which was done to perfection and extremely tender. You are obviously particular about the cuts of meat that you serve. However, the spicing, marinade, or whatever process used to season the steak left it tasting almost spoiled. I have to add that I chose that cut because the menu didn't mention a glaze or marinade like was listed on the other dishes that I considered, so putting a steak in my mouth that no longer tasted anything close to cow was a huge disappointment. We immediately asked for our check and boxed the food to bring home. My pets just enjoyed a sixty-five dollar dinner. I did not ask to speak to a manager or for a refund because I am of the opinion that I just tried something and didn't like it, it's my gamble. This time I lost. The things controlled at the local level such as service, presentation, and timeliness were all without fault. The process is a corporate level directive so I wanted to suggest that you disclose on the menu when you use overpowering flavorings so that customers such as myself will not feel mislead. Regards,You are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
gonzalesna 1 #2 June 8, 2009 Yes, but sometimes, being an ass is ok... It's not gonna hurt the feelings of anyone at the top, but it might get the recipe changed so I deem it a dern good reason to be an ass. Then again, when aren't you being an ass? Some people refrain from beating a dead horse. Personally, I find a myriad of entertainment value when beating it until it becomes a horse-smoothie. Quote Share this post Link to post Share on other sites
skydiverbry 0 #3 June 8, 2009 Are you being an ass??Probably not a big one.Now did all that writing a letter make a difference?No,they could give a shit less.They got you $60.00 plus and you pets are happy so you think they cared...Just my thoughts.. Bry -------------------------------------------------- Growing old is mandatory.Growing up is optional!! D.S.#13(Dudeist Skdiver) Quote Share this post Link to post Share on other sites
Tuna-Salad 0 #4 June 8, 2009 what does "virtually tasteless" mean? that it appeared tasteless but really wasn't? Just looking for clarification here since the term "virtually" is over used and I still don't understand the meaning.Millions of my potential children died on your daughters' face last night. Quote Share this post Link to post Share on other sites
skydiverbry 0 #5 June 8, 2009 It's virtually unable to define virtually tasteless because I can in a virtual way taste just about anything if that is virtually possibleBry -------------------------------------------------- Growing old is mandatory.Growing up is optional!! D.S.#13(Dudeist Skdiver) Quote Share this post Link to post Share on other sites
micduran 0 #6 June 8, 2009 You aren't being an ass at all. Restaurants can't improve if they don't get honest feedback from their customers.Be patient with the faults of others; they have to be patient with yours. Quote Share this post Link to post Share on other sites
futuredivot 0 #7 June 8, 2009 It means that with concentration I could sense a flavor but it was as close to cardboard as possible without being a tree based productYou are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
gonzalesna 1 #8 June 8, 2009 Quote You aren't being an ass at all. Restaurants can't improve if they don't get honest feedback from their customers. If RastaRicanAir cared enough to write a letter to Waffle House, I wonder what it'd say...Some people refrain from beating a dead horse. Personally, I find a myriad of entertainment value when beating it until it becomes a horse-smoothie. Quote Share this post Link to post Share on other sites
futuredivot 0 #9 June 8, 2009 I know, All I would really like is a blurb on the menu stating "Our steaks are prepared with X for that outstanding flavor" or something so that I could have asked for something else or asked if they could forget the seasoning and just give me heated cow.You are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
Thanatos340 1 #10 June 8, 2009 Fist off.. YES, You are an Ass. Now that we have that out of the way.. Your letter is not bad at all and in fact I think it is exactly the type of feedback corporate would appreciate. Care to out the Restaurant so the rest of can be aware? Quote Share this post Link to post Share on other sites
skydiverbry 0 #11 June 8, 2009 I understand completely.I myself hate it when I order something and it comes back as yours had.If the steak was seasoned it should have been stated on the menu!!! I prefer my steaks to be heated,not cooked read:(raw)and carry on without seasoning ti inhibit my taste. Just for the record I would have done the same as you did.Label me an ass or not but I'll let them know wheather it does any good or not.......am I rambling -------------------------------------------------- Growing old is mandatory.Growing up is optional!! D.S.#13(Dudeist Skdiver) Quote Share this post Link to post Share on other sites
popsjumper 2 #12 June 8, 2009 Writing has become a lost art. Your central point only got an honorable mention when you said, "...I have to add..." which was buried in the middle of the paragraph. It did get some exposure in the last sentence of the letter, though. The bit about the pets was unnecessary and only served to distract from your point. There, you were being an ass. My reality and yours are quite different. I think we're all Bozos on this bus. Falcon5232, SCS8170, SCSA353, POPS9398, DS239 Quote Share this post Link to post Share on other sites
piisfish 140 #13 June 8, 2009 if the dogs ate the meat, it mustn't have been THAT bad... wait till you taste MY cuisine scissors beat paper, paper beat rock, rock beat wingsuit - KarlM Quote Share this post Link to post Share on other sites
futuredivot 0 #14 June 8, 2009 Wow, with "fist" and "ass" in the same post, I wonder what ads are showing up for the people that don't have them blocked Arizona Steakhouse You are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
Andy9o8 2 #15 June 8, 2009 No. You let them off easy. Quote Share this post Link to post Share on other sites
turtlespeed 226 #16 June 8, 2009 Quote Wow, with "fist" and "ass" in the same post, I wonder what ads are showing up for the people that don't have them blocked Arizona Steakhouse Fist, you ass . . . Arizona . . . WTF were you thinking? If the word before Steakhouse isn't something found in Texas - just DON'T go there - Not even on March 14th with her buying.I'm not usually into the whole 3-way thing, but you got me a little excited with that. - Skymama BTR #1 / OTB^5 Official #2 / Hellfish #408 / VSCR #108/Tortuga/Orfun Quote Share this post Link to post Share on other sites
RastaRicanAir 0 #17 June 8, 2009 No, you're being slack. Where's the part about not getting served another drink before last call or the waitress saying "BITE ME!" ?!!OrFunV/LocoBoca Rodriguez/Sonic Grieco/Muff Brother #4411 -"and ladies....messin with Robbie is venturing into territory you cant even imagine!-cuz Robbie is Quote Share this post Link to post Share on other sites
futuredivot 0 #18 June 8, 2009 I was gonna mention that when Gonzo said something about you and Waffle House. You just don't have good luck with food service do you You are only as strong as the prey you devour Quote Share this post Link to post Share on other sites
LongWayToFall 0 #19 June 8, 2009 Get to the brass tacks man. Which restaurant chain is it? Quote Share this post Link to post Share on other sites
turtlespeed 226 #20 June 8, 2009 QuoteGet to the brass tacks man. Which restaurant chain is it? Brass Tacks? [Daffy]oooopth - musht ov mithhhed thththat one![/url]I'm not usually into the whole 3-way thing, but you got me a little excited with that. - Skymama BTR #1 / OTB^5 Official #2 / Hellfish #408 / VSCR #108/Tortuga/Orfun Quote Share this post Link to post Share on other sites
fossg 0 #21 June 9, 2009 Your letter seemed ok to me. If your had called them ten thousand different kids of mother f----ers , well that would have been different. If you want a real culinary delight try an MRE Quote Share this post Link to post Share on other sites
thedude325 0 #22 June 9, 2009 As a Katrina refugee, I know of the delightful MRE meals. I guess when you're fighting and worried for your life, you don't have much time for complaining about the meal. As a New Orleans foodie, and someone who has worked in the food service industry since I was 16, the OP's letter is okay. I'm glad he mentioned the service was good, and he left at least a 20% tip... he did, right? On another note, you say the meat tasted spoiled. Do they serve aged beef? Sometimes it can be a little off. Personally I like mine aged as much as possible and cooked as little as possible. Quote Share this post Link to post Share on other sites
DavidB 0 #23 June 9, 2009 Compared to the old K-rations of 30+ years ago, today's MRE's are gourmet meals! Even compared to 10-15 yeas ago they are better. Those "things" we ate back in the early 70's could be described, at best, as tasteless.When the only tool you have is a hammer, every problem looks like a nail. Quote Share this post Link to post Share on other sites
piisfish 140 #24 June 10, 2009 Quote Am I being an ass? if you were driving this truck, yes you are (took the pic yesterday while driving home) scissors beat paper, paper beat rock, rock beat wingsuit - KarlM Quote Share this post Link to post Share on other sites
virgin-burner 1 #25 June 10, 2009 Quote Quote Am I being an ass? if you were driving this truck, yes you are (took the pic yesterday while driving home) taking pictures while driving, ey!? “Some may never live, but the crazy never die.” -Hunter S. Thompson "No. Try not. Do... or do not. There is no try." -Yoda Quote Share this post Link to post Share on other sites