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BASE813

HELP! (from the techie guys) - PC shuts off for no reason

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Ok it just happened and I looked at the event log, but I don't really see anything or perhaps I don't exactly know what I need to look for, but it says nothing about the computer just shutting off. A few events about WLAN controller-sometimes it stops working.
No Critical, Error, or warning events in the past hour.



There's a good chance you'd see something if it was there - there'd be a few errors usually highlighted with some type of warning icon.

Since there's not anything in the event log I'd assume that it's a hardware-related issue of some sort. Most machines will shut themselves down if something overheats to prevent frying itself. Most likely culprit is the processor overheating.

Try moving some cool air through the machine (using a fan or AC - dry ice might be a bit much) and running something process-intensive like SuperPi on the 32M setting. You should see the core temps rapidly rise, and they should level out at a certain point. If they keep rising up until the point that it shuts off you have either a bad CPU fan or the heatsink has come loose.

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Download THIS

Install, run. Youll see the temps that your computer is running at, select the 'Force fans to High Speed'

You will probably hear your fan running faster, you can watch the temperature go down.

These series of dells have a heating issue, they get hot and do it quickly. Mine was fine stock (Centrino 1.6 GHz 256 DDR 60GB HDD) but ever since all my upgrages (Core2 Duo 2GHZ, 2GB DDR, 250GB HDD) It gets a little toasty.

This program is probably the only reason my laptop doesnt overheat on a daily basis.
"I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly
DPH -7, TDS 578, Muff 5153, SCR 14890
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When I watch something online or a DVD on my computer, I ALWAYS have a fan blowing on my computer or it will for sure shut off. So I'm pretty sure that my computer fan is not working like it should and causing my computer to overheat.



Definitely sounds like it - take it to best buy and ask the geek squad how much they'll charge to replace the fan(s).
Mike
I love you, Shannon and Jim.
POPS 9708 , SCR 14706

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