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steveorino

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My hosting company sucks ... terrible service. I'm trying to switch to another one, but I must have an authorization code from my old host to do so. They will not answer their phone (they refer to their website) and there you can only submit a ticket (which they never respond to) Any other way to get this code and switch host?

steveOrino

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My hosting company sucks ... terrible service. I'm trying to switch to another one, but I must have an authorization code from my old host to do so. They will not answer their phone (they refer to their website) and there you can only submit a ticket (which they never respond to) Any other way to get this code and switch host?



Go to your registrar and change the name servers to the new host's name servers.

If your old hosting company registered your domain name for you, then that become a bit more difficult because they may have listed themselves as the technical contact.

If you have any questions email me at aerosoftware_AT_makeithappen.com or call 951-658-3526

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DiveMaker

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I've never heard it done this way when moving domains/hosts. Usually the new host will send either the technical contact or the administrative contact an email asking for authorization to move. If your email is not listed as one of those, then go to the registrar and have it changed. I have all my domains set to "anonymous" mode so the contact info is bogus. But if I want to change domains/hosts I just have to unhide my info so I can reply to the emails.

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You only need the auth code if you want the new hosting company to move the site for you. If you know how to use an FTP program (I have FileZilla) to move your files to the new server, MIH is right ... just move the files, then log into your registrar and change the nameserver dns ... done.
As long as you are happy with yourself ... who cares what the rest of the world thinks?

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