Bill Gates is not my friend

[davelepka 4]

FYI - this is just a request for PC tech support, nothing interesting happening here.

I have a new computer running Windows 7 (64 bit), and when I hooked up my HP all-in-one printer, Windows installed the driver by itself, like it's supposed to.

My problem is that when I try to scan, the printer informs me that HP software needs to be installed in order to scan. I no longer have the CD for the printer software, so I search online for a solution.

What I discover is that Windows only installs the basic driver, and you need the full feature driver to scan. I'm directed to the HP help site, where they have various drivers available for download.

So I enter my printer model (5510xi) and operating system, and the only option it offers me is instructions for pluggin in the printer and letting Windows install the (basic) driver by itself. Becasue windows does the install itself, there is no way to download the full feature driver for Windows 7.

I even tried lying, and telling them I was running XP, which has the full feature driver available for download, but at some point the computer caught on, put a stop to the download.

I have been all over the internet, and everything leads to a dead end where they tell you how to plug in a USB cord and let Windows 7 do it's thing.

Anyone here smarter than everyone else on the internet and Bill Gates put together?

[theonlyski 8]

You're blaming Bill Gates for something that HP did?




Go HERE Down at the bottom...

Workaround procedures
Scan
Method one: Scanning with Windows Fax and Scan

Or... Youtube Clicky

ETA: I hate the bloatware that comes with printers, shit... I wish MORE printers would just work out of the box without installing a ton of 'Support software'.

"I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly
DPH -7, TDS 578, Muff 5153, SCR 14890
I'm an asshole, and I approve this message