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wmw999

Google Chrome "Access Denied" for dz.com

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At first I thought it was personal, but it's only on one computer, and only on that computer's Chrome.

I type in dropzone.com (or any sub-page), and get the right page for about 5 seconds, and then get a blank screen with "Access denied." written on it in plain type (I think it's Times New Roman).

I have Ad-block installed, but it hasn't been a problem before on this computer, and isn't a problem on the other ocmputer with Chrome. So, well, any ideas?

A web search isn't really very helpful in this case.

Wendy P.
There is nothing more dangerous than breaking a basic safety rule and getting away with it. It removes fear of the consequences and builds false confidence. (tbrown)

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Are both computers on the same network?

Can you open it on the same computer using a different browser?
"I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly
DPH -7, TDS 578, Muff 5153, SCR 14890
I'm an asshole, and I approve this message

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Yes, and yes. In fact, on this computer (the one that won't work), moving to a different network has the same result. In fact, I thought it was that I was on the library network at first, but then it did the same thing at home.

Wendy P.
There is nothing more dangerous than breaking a basic safety rule and getting away with it. It removes fear of the consequences and builds false confidence. (tbrown)

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Interesting. Were there any changes to this computer lately (since the last time it worked) and are you able to log into other sites (facebook, email, anything that requires authentication)?
"I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly
DPH -7, TDS 578, Muff 5153, SCR 14890
I'm an asshole, and I approve this message

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No problems with anything else, but then I haven't tried much. As I said, I thought at first that the library might have had a block on dz.com (although I'd've been surprised). But that shouldn't have lasted. No changes that I can think of, other than logging on at the library.

I'm considering bringing the other Chrome-equipped laptop over to the library to see if I can replicate.

This is a 2009 HP netbook running netbook software (i.e. version of XP), pretty slow. But it's pretty good on other stuff. I run CCleaner on it regularly and malwarebytes periodically (but not recently). I don't think I've ever found anything on it, but then I'm reasonably careful and don't really do much on this netbook.

Yeah, I know -- way TMI. But I'm reasonably baffled. The error message is so utterly unheipful, with no vendor, number, or even distinctive font as a hint. I googled it, and didn't find anything particulalry helpful.

Wendy P.
There is nothing more dangerous than breaking a basic safety rule and getting away with it. It removes fear of the consequences and builds false confidence. (tbrown)

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Hmm. I'm running chrome and adblock+ and not seeing any such thing. I also run notscripts and deny javascript from non-whitelisted sites. Thinking that might be the problem, I enabled all the ones on this page, but I still don't have the problem you're having.

I'd take a shotgun approach to it, starting with going to the tools menu and clearing browsing data and caches. You'll probably have to re-log-on after that.

If that doesn't work, you could try installing a javascript blocker like notscripts and see if blocking all the javascript on the page helps. You could enable them one at a time to see if the you can isolate the site the message is coming from.

If that doesn't work, you could flush your DNS cache -- start a cmd window and type ipconfig /flushdns in it. You could also request a new DHCP address to see if that helps, though I don't remember the easiest way to do that in Windows off the top of my head.
I'm trying to teach myself how to set things on fire with my mind. Hey... is it hot in here?

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wmw999

No problems with anything else, but then I haven't tried much. As I said, I thought at first that the library might have had a block on dz.com (although I'd've been surprised).



I manage a library system and you'd be surprised at what IS allowed. :S


Anyways, I'm willing to bet it's probably some ad that's causing your problems. Page being loaded for a couple seconds and then re-directing to another page sounds just like it.

https://www.youtube.com/watch?v=-kJvSmlLC28 Try clearing your cache/cookies. That should at the very least get you a different set of ads.
"I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly
DPH -7, TDS 578, Muff 5153, SCR 14890
I'm an asshole, and I approve this message

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Ad-block's done an amazing job of blocking ads. That said, it turns out that Chrome cookies aren't cleared as effectively by CCleaner; I just went into Chrome and cleared them by hand, and am happily on dz.com postwhoring away from Chrome instead of IE.

So I guess I'll go clear them periodically by hand, instead of just using CCleaner.

thanks
Wendy P.
There is nothing more dangerous than breaking a basic safety rule and getting away with it. It removes fear of the consequences and builds false confidence. (tbrown)

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I generally use CCleaner to keep everything clean, but I don't use chrome. I know you may have to explicitly select remove Chrome data in the CCleaner settings though. Maybe a check box that needs checking.

Either way, welcome back. :P

"I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly
DPH -7, TDS 578, Muff 5153, SCR 14890
I'm an asshole, and I approve this message

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FlyingRhenquest


If that doesn't work, you could flush your DNS cache -- start a cmd window and type ipconfig /flushdns in it. You could also request a new DHCP address to see if that helps, though I don't remember the easiest way to do that in Windows off the top of my head.



cmd window>
ipconfig /release *
ipconfig /renew *

That doesn't assure that you'll get a different address though. Most home networks don't have devices popping on and off pulling addresses, so the router is likely just going to give them the same address. (at least from what I've experienced). Though, if she's getting connectivity to the internet and just having issues with one site, re-registering an IP probably wouldn't do too much.
"I may be a dirty pirate hooker...but I'm not about to go stand on the corner." iluvtofly
DPH -7, TDS 578, Muff 5153, SCR 14890
I'm an asshole, and I approve this message

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The browser itself has a cookie policy you can set, you just need to hunt around for it. I have two or three web sites that are actually allowed to set cookies. I configure the browser to flush all cookies upon exit, and add exceptions for the sites that are allowed to have theirs persist between sessions. That way it accepts cookies so sites don't bitch about you not accepting cookies, your sessions persist as long as the browser's open and all the crap gets flushed when you close it.
I'm trying to teach myself how to set things on fire with my mind. Hey... is it hot in here?

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Well, I have Ccleaner configured to wipe cookies and to include Chrome stuff, but apparently it isn't getting all of them. I'll go play with Chrome a little harder.

Wendy P.
There is nothing more dangerous than breaking a basic safety rule and getting away with it. It removes fear of the consequences and builds false confidence. (tbrown)

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