0
packerboy

Sending defective equipment back

Recommended Posts

I have to send a defective Skytronic to Italy from Canada, should I push the company to let me send it COD since it's not my fault it doesn't work?

--------------------------------------------------
In matters of style, swim with the current; in matters of principle, stand like a rock. ~ Thomas Jefferson

Share this post


Link to post
Share on other sites
As was suggested by the previous post. Contact Un-Feathered. In about 3-minutes over the phone, she'll be able to tell you what the problem is and probably, you'll have a new one in a few days. She's great to deal with and she'll save you a LOT of hassle!

Chuck

Share this post


Link to post
Share on other sites
Thank you for the tip, I just talked to T at Unfeathered and she is g
oing to be very helpful in getting me what I need. Coming from the service industry myself, being a bartender and waiter, the level of customer service in this industry never ceases to amaze me.

I just had an excellent customer service interaction at Kurupee Suits as well. Those are some cool dudes over there in Paraguay.

Blue Skies,

Trev

--------------------------------------------------
In matters of style, swim with the current; in matters of principle, stand like a rock. ~ Thomas Jefferson

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

0